Reviews
Lexus Charleston
Nick was outstanding! Thanks so much for the super customer service! Everything was explained , he was kind and courteous. Thank you for your help and for making my visit so pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how Nick did. We hope to see you again on your next service. Have an awesome day!
Maintenance and Sales Team
At Lexus of Charleston they work as a well oiled team with two outstanding participants. Jared Young is a excellent service technician with knowledge of service and sales. Linda Barry, a vivacious sales representative with in depth knowledge of the cars she is selling. What a refreshing smile and she is just charming to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Goodwin, reviews like this give us motivation and help us ensure we provide high-quality care. We are glad to hear Jared provided that for you. Please don't hesitate to reach out if there's anything additional we can do for you.
Lucy Kohler
Nick Judkins was our service consultant. He was very thorough, professional and made our first visit to Hendrick Lexus a success. We will definitely return in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lucykohler, we are so happy to read such a great review about Hendrick Lexus Charleston! Nick is a great teammate. Please don't hesitate to reach out if there's anything additional we can do for you.
Wonderful service. Jared was great to work with. He was...
Wonderful service. Jared was great to work with. He was very professional and is a credit to Lexus of Charleston. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jhc1949, we are very happy to have provided you with such a positive experience! Jared is a great teammate and always goes above and beyond for his customers. Please don't hesitate to reach out if there's anything additional we can do for you.
Andrew was extremely helpful during my visit to Hendrick...
Andrew was extremely helpful during my visit to Hendrick Lexus for my first 5,000 mile maintenance. They even gave me a complimentary car wash !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dsch52, thank you so much for your positive comments about our teammate Andrew here at Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
regular 15k service
friendly, helpful, routine car maintenance service @15k miles. mainly fluid checks and changes for$441. courtesy car wash much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Poor Richard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service.
My visit at Rick Hendrick Lexus was very pleasant, they have great costumer service. I worked with Nick Judkins he’s a great service advisor I would definitely recommend this dealer to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cooley Jenkins, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best service in town!
I am now driving my third and our family's fifth Lexus and all have come from Hendrix Lexus charleston. I am about to buy another Lexus in the next year. The cars are reliable and servicing them couldn't be easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lbwilliams, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. Thank you, and have a fantastic day!
AWESOME AS ALWAYS!
Dane and Oliver are quite the team! Impeccable sales experience as always from Dane. He never lets me down. Was in and out in 1.5 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I Was Trading In My Lease For A 2020., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5000 mile service
Excellent in all respects. Facility, staff all excellent. Also appreciated all with masks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Krf, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston