Bergstrom Imports on Victory Lane

I liked how good you guys were with my kids. Loved your coffee and cookies also. I really liked how you let us take all the time we needed to make our decision, because it was a all day affair.

Chad was knowledgeable and very easy to work with, I would recommend a friend looking for a car his way!

Dealing with Jon Smith. He didn't pressure me, got the sales manager involved to make the deal. He also helped surprise my daughter when she picked up her car. She didn't know we bought her a car as well, and pulled off a little prank on her. I would work with Jon again! From sales to the finance department, I was treated very well.

Justin Thoma was great, made my car buying experience very great. Won't hesitate to go back again for my next vehicle. Got me the car I wanted and all the option and was able to meet me at a price that was fair.

My Volvo XC90 has been at bergstrom for 13 weeks. I have had little to no communication from them. I was told they had trouble getting parts 8 weeks ago (my son found those parts online).i was given a loaner but then had to return it as it had been sold ( it is still sitting on the lot) when I returned it no one even apologized but I was then told I was costing them money by using a loaner. 10 days ago I was told it was a technician problem. They were short people and had overbooked jobs. But the technician who was to work on my car finally was now going on vacation for three days. And they had to pull him off other jobs to get my car done. This is the worse service I have ever experienced. They have been very passive aggressive with me. And this is not my first experience like this at bergstrom.

Quick! I was in the service Dior and back out in a very short period of time. They even offered me a free car wash!

Very friendly and attentive staff, took my car on time and was returned when promised, great attention to detail, exceptionally clean facility.

I am Andy's wife, and I brought our vehicle in. The service representative was very nice and helpful. I usually hate going to car places as I feel intimidated. I didn't feel that at all the last 2 times I have been to your dealership.

My sales assistant did an excellent job of helping me throughout the whole sales experience/process. He also showed a great deal of patience while I tried to get payment for the vehicle over to the dealership.

Your dealership handled everything with the insurance company for me (got me a rental car and worked through the quote). It was not through my insurance company so I was concerned this repair would be a hassle, but Bergstrom made it very convenient!