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Bergstrom Imports on Victory Lane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Visit Bergstrom Imports on Victory Lane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 243-7294 (920) 243-7294
Used (920) 268-0192 (920) 268-0192
Service (920) 268-0794 (920) 268-0794

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful to work with

Came in an hour before you closed and the salesman wasn't pushy at all and stayed with me until an hour and a half after close, working on getting g me in the car that night. When we couldn't get a bank that was open that night, let me take the car home and back the next morning to finish everything. It was so nice to have someone be that committed to the customer even though it was just an average car sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great all around experience

From the moment we walked into the dealership everyone was so friendly and attentive. I really felt like Rob, Jeff and Mike genuinely cared about our family's wants and needs and we had a great experience. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good, friendly customer service.

I appreciated that Bergstrom set me up with a loaner car when they needed to keep my car over the weekend. I also appreciated that they worked hard to quickly correct a few minor problems that had occurred when they worked on the car, though I did not like that such problems had most likely occurred from carelessness while working on my car. Overall, though I felt that the people there were very friendly, helpful, and accommodating, and they took good care of me and my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience, very clean, went above & beyond

John Wang is a very good addition to your team. I had a couple not so good experiences prior to him and he made my experience a very pleasant one. I like knowing I can trust someone with my car and my money since I am on a very limited income. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service experience

I was able to bring the vehicle in very quickly. due to some issue with the troubleshooting equipment, my vehicle did have to stay overnight but was ready early the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Hyundai dealership

Service department personnel were thorough and professional. Your waiting room has comfortable chairs and tables, and is nicely stocked with food and drink.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Red Rogue

Peter was very professional and friendly. He took the time to make sure we understood all the features of our new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

I was told what time to expect the car and it was ready a bit sooner than expected. They checked on availability of parts before I left; there were no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service by Kristen Rusch

Kristen helped me when I had a nail in the side wall of my tire. She was very helpful and didn't pressure me to make a decision right away as my husband was working and not reachable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Winning

It seems like the hyundai showroom is so courteous and efficient that they would probably be ranked at least #11 in the nation for guest satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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