Reviews
Great experience!
The sales team worked with us to get me in the car I wanted at a price I could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracy, thanks for this marvelous review and congratulations on your new vehicle! We are so pleased that our sales team were able to provide you with such exceptional service. Enjoy your new vehicle and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Steven Rhoads - GM
Terrific customer service!
Christen the saleswoman and Alesia the finance manager were fantastic in helping us find our 08 impala. Extremely good service! Would definitely recommend. I would definitely go back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share with us! The goal of the Fred Anderson Toyota of Charleston team is to ensure a fantastic purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Steven Rhoads - GM
Great Experience
Ashley was great, got me into the truck I wanted at a really good deal. Overall experience was really positive, I would recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review. We are very happy to hear that Ashley could help get you set up with the perfect new truck for you. If there is anything more we can do for you please feel free to come back and see Fred Anderson Toyota of Charleston any time! Take care. Steven Rhoads - GM
Fast and Easy
I was in need of a reliable pre-owned car..fast because my Chevy got totaled and Steve D. , one of the salesmen helped me find just that with no wasted time! I found an affordable and reliable preowned Toyota Corolla and I love it. The price was just right and he worked with me to make sure the payments were where I wanted them and the car had what I wanted. He was very helpful and informative and made sure I understood everything before signing. Emily helped with with the online pre- approval process and it was very fast and easy to do, she was also very helpful. I've dealt with dealerships before and they can be a pain but this was a very fast and easy experience, I would definitely recommend this place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review about your visit with us. Steve is great with people and we are glad that he was able to help find the right vehicle for you. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as fast and easy as possible for all of our customers. We would love to work with you again in the future. Best Regards, Steven Rhoads – GM
Great experience!
The team at Fred Anderson Toyota in Charleston is by far the most helpful, professional, and nice customer service oriented group I have ever encountered. I worked with Danny Marflake as a sales consultant and he was extremely friendly, ready to answer any questions and willing to go above and beyond for the customer. From the minute I walked through the doors, everything was handled professionally. I have nothing but positive things to say about each level of the buying process. Alesia Durr was also wonderful to work with and very thorough while explaining all of my finance options. Thank you again for making my trade in decision such an easy one. I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write this review. We feel so grateful that you chose to come to our dealership. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best Regards, Steven Rhoads - GM
Great experience
Kenny, my salesman fought hard to get me into the truck i wanted. Stuck with me for over 5 weeks why i was waiting for the best deal. Everyone was really nice. I was treated as a person and not just a dollar sign. Dealership was clean and modern. Eddie was clean/clear on explaining financial portion so it was quick and easy. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the time it took for you to share your experience with us. It is our goal to provide all of our customers with the kind of customer service you described and we are glad we achieved that. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Steven Rhoads – GM
Excellent experience
Kenny, my salesman fought hard to get me into the truck i wanted. Stuck with me for over 5 weeks why i was waiting for the best deal. Everyone was really nice. Talked to you like a person and not a dollar sign. Dealership was clean and modern. Great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Peter, thank you for writing about your visit with us and congratulations on your purchase! I'm sure you are continuing to enjoy it and hope that we have earned your business by working hard to get you the best price possible. Kenny is an asset to Fred Anderson Toyota of Charleston and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and exceptional service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Steven Rhoads - GM
great service
Mark Curcio was excellent. Understood and addressed my concerns. My first time in for service, and one of the best service experiences I've ever had, anywhere. In and out fast. Pleasant environment and people. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Steven Rhoads - GM
Great customer service!
They were a little busy however I was greeted right away, once a service advisor came available they got me in and out. Very efficient and organized!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Marty. We aim to satisfy every customer that enters our dealership and I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Feel free to visit us again in if you have any further automotive needs. Best Regards, Steven Rhoads GM
Great Service experience!
Shelley Jenkins was exceptional working to get my service issues resolved. Her status communications with me were very accurate and appreciated. Good customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ramon, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Steven Rhoads - GM