Reviews
Don and Blake are awesome!!!
With Don, I really appreciate his patience and willingness to get me the car I wanted. Blake had to redo our paperwork 3 times because I continually changed my mind. They were great!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
We went looking for a car for our teenage daughter and went to straight to Fred Anderson Toyota because their online presence was so great and showed many hopeful vehicles in the price point we had. We were greeted right by Christen Salvatico who was warm and friendly and led us right to the perfect car. She knew the amount we wanted to spend and didn't try to upswell us or change our minds but was thoughtful if our needs. So, the old cliche about the garage kept little old lady car only driven to church??? I think we bought that car. We feel very lucky and trusting of the full disclosure Christen shared with the car fax before we even asked! Need a car? Go there. Now! Eddie Nuttall , on the business end, was super helpful and extremely efficient. it was one of the faster and smoother buying experiences we've had!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase. Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Christen was able to help find the perfect vehicle for you. We would love to work with you again in the future. Please find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best Regards, Steven Rhoads – GM
Excellent experience
Christen was very patient, respectful, and willing to work with us to get our first new car together. She made us feel welcomed and not intimidated. We love our 2015 highlander. I would strongly recommend Her to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the time it took for you to write this review. We feel so grateful that you chose to come to our dealership. It is wonderful to hear that Christen was helpful during your visit and that you love your new car. If you have any questions, please do not hesitate to reach out to us again. Best Regards, Steven Rhoads - GM
Ask for Ashley!
I had a great experience at Fred Anderson. They made me a great deal on my truck and my sales girl Ashley Christiani was the best part. Friendly knowledgeable and no pressure! I'm a customer for life
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We love hearing about customers that have a great experience at Fred Anderson Toyota of Charleston and we are glad you are one of them. We are glad to know that Ashley was able to provide you the friendly, knowledgeable and pressure-free service that our dealership is known for. If you have any further automotive needs, please do not hesitate to come and see us. Also, check out our Facebook and Twitter for exclusive deals. Regards, Steven Rhoads – GM
Great Experience!
I had a great experience at Fred Anderson Toyota. I would definitely recommend this dealership to my friends and family. John Arent did a great job explaining everything to me and was upfront with all the details from beginning to end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback. We love hearing about customers that have a great experience at Fred Anderson Toyota of Charleston and we are glad you are one of them. I am glad to hear that John was able to help you during your time with us. We look forward to working with you again in the future. Regards, Steven Rhoads - GM
One of the Best Car Buynig Experiences
From the beginning, the entire sales team was straight forward and upfront about everything. Danny Marflake has been the best salesman we have worked with, even though we changed our mind on the vehicle we decided to buy at the last minute. Thanks to his hard work and the flexibility of the sales managers we were able to leave Fred Anderson Toyota in the new Toyota we wanted. I would definitely buy from them again. The finance department also worked quickly and was able to beat the APR we were quoted from our bank.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Tundra
I just wanted to take a minute to thank the guys that helped me with my Tundra. Steve and Eddie are very knowledgeable and really went out of their way to make sure I was happy. It was nice not to feel pressured into buying something I didn't want. They answered my questions and gave me time to make my decisions. This is my first Toyota and when I'm ready for another one I know where I'm going.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write about your visit with us. Steve and Eddie are great with people and they strive to create a positive experience for all of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Steven Rhoads - GM
Purchased 2005 Highlander
We found the 2005 Highlander on the Fred Anderson website. We had been working with the Fred Anderson Toyota in Columbia SC , where we live. We were looking for a clean low mileage vehicle for our daughter. I spoke with Danny Marflake on the phone and we basically worked a deal out on the phone. We all drove to Charleston to look at and drive the Highlander. It was in GREAT shape and drove wonderfully according to my daughter. Danny was a pleasure to work with. Very easy going and up front about everything. Not pushy!!! He had the vehicle full of gas, clean and shiny, ready to go when we arrived. Bill Utnick did a great job taking care of the financing. He went the extra mile getting a lower interest rate for the older vehicle. Every employee we encountered at the dealership that day was very friendly. We highly recommend Fred Anderson Toyota of Charleston.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Purchasing Experience
The sales and office representatives that I dealt with were attentive, informative, and courteous. High-pressure sales techniques were not employed during the process of purchasing a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review, Susan. We strive to provide attentive, informative and courteous service to all our guests. We are glad that we were able to achieve that during your time with us. Please continue to visit us whenever you have questions, and we will continue to provide great service. Also, check out our Facebook and Twitter for exclusive deals. Best Regards, Steven Rhoads - GM
Technician
The technician was very helpful and I was in and out within 1.5 hours. He was extremely pleasant and helpful, even walking me to my car once service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Nancy, for sharing your experience with this humbling review. Our service team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Steven Rhoads GM