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Fred Anderson Toyota of Charleston

(7,742 reviews)
Visit Fred Anderson Toyota of Charleston
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 31 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 814-8549 (888) 814-8549
Used (888) 461-2248 (888) 461-2248
Service (866) 364-7866 (866) 364-7866

Reviews

(7,742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Charleston from DealerRater.

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Very Satisfied Customer

Very expeditious at setting us up for a last minute 10000 mile tune-up and oil change. The service was quick and thorough and the customer service was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly and easy to make a deal.

Quick and easy deal. Would recommend to others. They have delivered on every thing so far. Will buy from again when making another auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Great purchasing experience. Steve was straight forward and very helpful. He answered all of my questions and was very professional. The entire process could not have gone smoother, from the initial internet contact, the negotiation process all the way through financial was great. Will definately make the 4 hour drive to Charleston to deal with Fred Anderson when I make my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Staff......

From the moment we walked into the showroom, your receptionist recognized us and welcomed us warmly. We were treated like family. That was very important to us. Your General Manager and outstanding sales representative were exceptional. A special thank you to your fine young Finance Manager. He was excellent in helping us through the complex paper work, resulting in a positive financial outcome. Most importantly, both my wife and I felt that we could trust the Anderson Toyota Staff we all of our present and future transactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and waiting area

It's always a pleasure to have the car serviced at your facility. The service team is terrific, waiting area is very comfortable and the coffee is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchase of New Toyota Tacoma

The team was great to work with. They all tried to get me into the car I desired at a price that I could afford. Will definitly recommend this dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the time it took for you to write this review. It is wonderful to know that our team was able to assist you and help you get the vehicle you desire. We look forward to working with you again in the future. Sincerely, Steven Rhoads GM

A+ for Justin

A few days ago, I moved to the Charleston with little knowledge of the area. In need of a car I stopped at 3 dealerships, Kia, Ford, and Toyota. I had my eyes set on the Ford Fusion from the start but after visiting each location, it became clear that the Toyota family was for me. The price was unbeatable, the customer service was friendly and genuine, and the perks that come with purchasing a car from their location was incredible. I had the pleasure of dealing with Justin Myers, Danny Marflake and Blake Dunn. All of which gave incredible advise and absolutely sold me on the Camry. I not only recommend Fred Anderson Toyota as a whole but instruct anyone visiting to speak directly to the 3 representatives that helped me out. Don't make my mistake, save yourself the hassle and go straight to Fred Anderson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of New 2015 Toyota Rav 4.

We visited the dealership multiple times and test drove a number of cars. Ashley Christiani was extremely attentive and helped us every time we came in. She was knowledgeable and friendly, but not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for writing this review. It helps us to know that we are meeting the needs of our customers. It is wonderful to know that Ashley was able to attend to your concerns. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Steven Rhoads – GM

The Best Dealership in the area!!!

Always a great experience when I deal with this dealership. Traded in my 2015 Scion FR-S for a 2015 model. Told Matthew exactly what I was looking for and he delivered in quick order. Working with Alesia was also great. Both where very polite, professional, and knowledgeable. Would recommend this dealership to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate the time it took for you to give us this feedback. Matthew and Alesia are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected their dedication. At Fred Anderson Toyota of Charleston, we value our customers and we look forward to seeing you on your next visit. Sincerely, Steven Rhoads – GM

Great Sales/Financing of a new 2015 4Runner

Kenny Fuqua was very friendly and informative as a salesman. I first was looking for a used 4Runner. He called me twice to let me know of used 4Runners in the area. Toyota's have such a great resale value, I decided to look at a new 2015 4Runner. I called and made an appointment with Kenny. I am so glad I did! It is an awesome car. I have never bought a new car before so this was very special! I also would like to talk about Blake Dunn. He was the finance person I worked with. He was wonderful. He went out of his way to get my payments affordable to me. He was very polite and knowledgeable. He did not rush and explained all of my options. Another staff member I need to mention is Ally Stewart. I came back to the dealership the next day and it was Kennys' day off. Ally installed my phone to the Entune program. She went out of her way to make sure the program was properly loaded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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