Reviews
good experience
my salesperson regina wescott made the experience very pleasant she was very knowledgeable about the vehicle i was interested in
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Experience
Rodney, Don, and Alesia made buying a new car a seamless experience. They were helpful, professional, and pleasant. All of my questions were answered and I was treated with respect. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very pleasant experience
my experience of buying my new corolla was very pleasant .my salesperson was regina wescott i was very impressed with her knowledge of the vehicle i eas intewrested in as she led me through all the features from bumper to bumper .also she made this experience very comfotable .at no time did i feel i was being pressured in any way .regina answerd all questions i had and even assisted me after the sale and i want to also thank bill utnick for being pleasant to work with when i wanted to make some changes after the initial purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have a great experience at Fred Anderson Toyota of Charleston, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Steven Rhoads – GM
Amazing Experience!
I was there buying my first vehicle by myself and Kenny made it really easy and smooth for me! Great customer service skills! Will definitely recommend to other people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write this positive review. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. It is wonderful to hear that Kenny made it work and found the vehicle that fits your needs. We would love to work with you again in the future. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Steven Rhoads – GM
Wonderful buying experience
We would like to thank Regina Westcott for being a wonderful sales associate. We had a wonderful buying experience and really enjoy our Sienna. Regina was friendly, knowledgable and very pleasant. We look forward to another buying experience at Fred Anderson Toyota. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write this review. Regina is great with people and focuses on what the guests needs. She will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Steven Rhoads – GM
Way to go Regina!
I've bought a few cars in my lifetime and Regina is one of the best sales people I've worked with. She did not use high pressure tactics but instead emphasized the features of the vehicle. When I visited this showroom I was still considering another vehicle at another manufacturer's lot as well. I like that she did not try to "bash" the other vehicle as every salesman at every other dealership had previously done. She simply accentuated the positives about the Highlander and made it clear that she would still be available after the sale as well. She is true to her word and has been very helpful since the purchase. Love the vehicle. Way to go Regina! I would purchase another vehicle from her and would recommend her to family and friends. VG
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Regina was able to show you what we strive to deliver. We appreciate your business. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads – GM
New Tundra Owner
Overall great experience, very friendly sales staff. Chris and Ashley were not pushy and very knowledgeable about the vehicles. Would recommend to anyone looking for a new Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car-buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your vehicle. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Steven Rhoads – GM
Great experience!
A friendly. knowledgeable staff helped me through the often daunting experience of buying a new car. I would definitely recommend Fred Anderson Toyota to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 4Runner from Regina Wescott !
Regina and the management team at Fred Anderson was the best experience I've ever had buying a car ! No stress , and enjoyed the negotiating ! Regina was super attentive as well as knowledgable and look forward to working with Regina as well as the management team again in future !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth and stress free transaction
I first started looking for a new Tundra in the Charleston area two months ago, and worked with Kenny, Chad, and Justin all proved they were out for my best interest and didn't pressure me to follow their own sales agenda. When we finally found the truck I wanted I started working a deal with Justin Meyers, and Chad Eaton because Kenny was not available. The coordination and teamwork of this sales team in getting me the deal I wanted was exceptional and I couldn't ask for a better experience buying a car. Even after Fred Anderson had my money Chad reached out to me to ensure everything was satisfactory. The environment at Fred Anderson Toyota in Charleston is clean and comfortable. I will do business with them again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads – GM
