Reviews
Great Sales Experience
Matt Laurence is a great, knowledgeable, friendly sales person who takes him time with us, yet respects our time restraints. He is never pushy. This is our third vehicle we have bought from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Steven Rhoads – GM
Charleston, SC Fred Anderson's Tonya really cares!
What an experience shopping at this Toyota location! Tonya was exceptionally helpful with figuring out what kind of car I wanted, the type of lease and the overall adjustment to getting a new car! She was very kind and thorough with her explanations. There was a sense of honesty there that I find extremely important when it comes to buying life purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts regarding your recent visit to our dealership. Our approach to car sales is what sets us apart. Our staff is not here to sell you a car; they are here to help you find the vehicle that is perfect for you. We look forward to your next visit! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Steven Rhoads – GM
Great Buying Experience with Rodney Lewis
My husband had been having problems getting me to go car shopping. I had been turned off with high pressure salespersons who swarmed the minute i walked on the lot. Most wasted my time. I was especially upset with their "let's sit down and meet my manager game." Mr Rodney Lewis is my idea of the perfect car salesman. Others should follow his example. His professionalish and friendliness made shopping for our 2015 Camry XLE an enjoyable experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for writing this awesomely detailed review. We couldn't be happier to see that you and your husband had a wonderful experience in our dealership. Please let us know if there is anything else you need! We are always here to help! Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Steven Rhoads – GM
Great Experience
Our experience with this dealership was great. From Joey in internet sales to Brent who helped to locate the car we wanted and get it delivered fast and with everything we wanted we had a great experience. Joey, Brent and Blake who all helped us out were all very professional, energetic, and polite. This was a great car buying experience and we will recommend Fred Anderson Charleston to anyone who asks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience here at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads – GM
Great Experience!!!!
Last Saturday, 14 February my wife and I walked into Fred Anderson Toyota and purchased our 2015 Toyota Tundra. The whole experience from the time we met Chad Eaton and Don Hesher was great! Even Bill in finance was great. This vehicle purchase experience has to be the best one yet. The friendliness of the sales representatives was great. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision in choosing. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Regards, Steven Rhoads GM
Fantastic Service
The whole process was quick. In and out including: test drive, negotiations and financing less than 2 hours. Friendly service from everyone. Great salesman...he knew what I wanted and worked out exactly what I wanted. Great car purchasing experience. Everyone is friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
We loved the dealership and efficiency of our sales rep Kelly Mitchum! We told her exactly what I was looking for and she wasted no time. We found the perfect vehicle and I couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the nice review! Each staff member is a key component of our team here at Fred Anderson Toyota of Charleston and they will be very happy to hear about your experience. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Sincerely, Steven Rhoads – GM
Great Buying Experience
Our experience with this dealership has been great. Chad and Don made purchasing our 2015 Tundra easy, due to their professionalism and friendliness. The follow up during the past week was great, due to our Tundra needing some additions. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Steven Rhoads – GM
Great dealership!
I greatly appreciated the customer experience and consistent follow-up that I received from this dealership. Everyone was incredibly professional and willing to help. I recommend them highly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review! Our team is great with people and focuses on what the guests’ needs are. We are pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Regards, Steven Rhoads – GM
Fred Anderson Toyota
No pressure sales approach. Salesperson, Ashley, was very knowledgeable about the vehicles we looked at. Also, we liked the fact that you did not cash our check until we took possession of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience. It is magnificent to know that our team was able to provide you with the pressure-free and knowledgeable service that we are known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Steven Rhoads GM