Reviews
EXCELLENT SERVICE STAFF
THE SERVICE ADVISOR WAS ATTENTIVE AND MADE SURE I WAS SATISFIED. hE REALLY MADE ME BELIEVE IN YOUR QUALITY AND SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this great review and star rating! We work very hard to provide each of our guests with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Fred Anderson Toyota of Charleston is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Steven Rhoads GM
Wonderful experience
I just wanted to share my wonderful experience with Fred Anderson Toyota. They gave me more than I expected for my trade, and lowered the price of their used car to where I needed to be. I cannot thank Kelly Mitchum enough for her patience with me through this process. I would definitely recommend Fred Anderson Toyota to all of my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always appreciate hearing from our guests, thank you for sharing your wonderful experience. Our top priorities include professionalism, a vast knowledge of our inventory, but first and foremost - ensuring as painless a process as possible for our visitors. We hope that going forward you remember Fred Anderson Toyota of Charleston and our stellar team as we look forward to assisting you in the future. Sincerely, Steven Rhoads – GM
New Corolla
I was kind of in a bind after my car died on me and attempted to purchase vehicles from several other dealerships in the area including the Toyota dealership on Rivers Ave. All of them tried forcing options that I did not want or need, But, not Brent or Fred Anderson Toyota tried to rope me in to $1,000 worth of things that not only did I not want or need, but honestly, I could not afford. Brent and the Fred Anderson crew went above and beyond to put me in a vehicle that I completely love, and something I could afford on my income. I would recommend this dealership to anyone and everyone in the market for a vehicle. These guys are the best around, nothing is ever gonna bring them down. There's a little Joe "Bean" Esposito for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us! We work very hard to provide each of our guests with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best Regards, Steven Rhoads – GM
Make things easy on your customers
Eddie Cooks listens to his customers. He communicates clearly. He is very accessible and professional. There are Toyota dealerships and 4runners everywhere. But a good salesperson is irreplaceable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julie, thank you so much for taking the time to write this review. Eddie is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Steven Rhoads – GM
Very Friendly
I was in a car accident that fortunately wasn't my fault and no one was injured, thank God! Nonetheless, my vehicle was totaled so I had to find another vehicle soon. I went to Fred Anderson Toyota of Charleston to see what they had. Happily they had the vehicle I wanted...My salesman, Mr. Mike Samelko, was very, very friendly and compassionate. He, the team and Business Manager Eddie Nuttall at Fred Anderson were very professional, hospitable, humorous and worked hard to ensure I was able to walk away with the 2013 RAV4 of my choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always appreciate hearing from our guests, thank you for sharing your wonderful experience. Our teams always strive to provide nothing short of an exceptional experience for each of our guests. We are proud to hear that they were able to assist you in such way. We hope that going forward you remember Fred Anderson Toyota of Charleston and our stellar team as we look forward to assisting you in the future. Check us out on Facebook and Twitter for access to our exclusive specials. Best Regards, Steven Rhoads – GM
Easy to work with
Charles bruegger is fabulous! Every time I go in there he asks me how business is how work is, how I am, he knows all about me. And if something is not going right he handles it himself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Steven Rhoads GM
great service
The Fred Anderson Toyota dealership in west Ashley were very Helpful in working with what I wanted and I would definitely recommend them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great feedback. I am so happy to hear that our team was very helpful in providing you with what you needed. If you need any additional information or have any questions please don't hesitate to contact us. We look forward to working with you again. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Regards, Steven Rhoads GM
Great Experience!
I had a great experience with the dealership! My experience was great mostly because of the rep I was working with, Steve Darling. He went above and beyond to help me out and get into a good quality vehicle for my needs and financial situation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that Steve was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Steven Rhoads – GM
Great service, friendly staff
The service staff was very friendly and offered me a shuttle ride home, they even washed my car for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patresa, we thank you for leaving us a great review. Here at Fred Anderson Toyota of Charleston, our goal is to provide a great place and excellent customer service for all of our guests. We are glad to know you drove away with satisfaction about your experience. Thank you for coming in to see us, and let us know if there is anything else we can do. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Steven Rhoads GM
Huge Deal
We received great customer service from Ally, and a great deal on a used 2011 BMW. I would recommend this place to anyone looking for their next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Aaron, for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Ally was able to show you what we strive to deliver. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads GM