Reviews
Great
Very helpful and took time to find what I wanted for my new truck. Christen took good care of me throughout the process of buying my Tacoma.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Christen. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Steven Rhoads – GM
Chris in sales was great!
We had a great time working with Chris and he was very helpful in getting what we wanted. I have already recommended this dealership to friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your visit with us. I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Steven Rhoads – GM
Great customer service
The gentleman who assisted me was excellent Mr Bruggeman - all the concerns I had with the car were resolved
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Leonard. At Fred Anderson Toyota of Charleston, we work very hard to provide each of our guests with a personalized and hassle-free experience. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Steven Rhoads GM
Great service
Even though I was about 10 minutes late, I was taken right in. My service was very quick- as usual. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I sincerely thank you for going out of your way to write this review about your experience at our dealership, Lisa. We love hearing about customers that have a great experience at Fred Anderson Toyota of Charleston and we are glad you are one of them. It is great to know that our team took care of your automotive concerns quickly. Please do not hesitate to contact us if you have any questions about your car. Sincerely, Steven Rhoads GM
Great service!!
Heather was great to work with, as always. My RAV4 was having a little trouble, but she explained it to me and told me what could be done to fix it. She also told me how often it should be done. I always appreciate working with Heather. I feel like she's going to take great care of my vehicle and give me the truth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this excellent review, Katie. We are pleased to have helped you service your car. It is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Take care and happy driving. Sincerely, Steven Rhoads GM
A great dealership selling great products.
Great sales and business office staff. Willing to go the extra mile to gain my trust and confidence. The dealership is spotless and everyone was smiling and professional. All in all, a wonderful atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, David. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to know that you enjoyed your stay at our dealership. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Steven Rhoads GM
Great experience!
My bf came in earlier in the day to look at a car for me. The salesman recommended the perfect car! We made an app the same day and came back and got that car! Everyone was so hospitable greeting you at the door etc! I definitely recommend out salesman John Arent! The financial lady worked with is to get us out of the dealership with the interest rate that was great! All around were very happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Steven Rhoads – GM
Repeat Toyota Customer
Julia was the best. She got me through the purchase of my Avalon with ease. Made sure I knew all the features of my new car and was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional service, and I am extremely happy to hear that Julia was able to achieve this value with you. If you have any further questions about your vehicle, please feel free to contact us. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Steven Rhoads – GM
Looking forward to working with Bill and Eddie again!
What a wonderful and stress-free car buying experience! We have dealt with another dealer in town who has been around for generations, and lets off the "air" of being out for the dollar. NOT the case here, and the absolute CARE that Bill and Eddie showed us was genuine. They were not out for the sale, but were diligent in helping us find a replacement for our beloved SUV. They helped us get the exact vehicle that works for us! I highly recommend them for an enjoyable experience! Thank you, and we look forward to a long relationship with Fred Anderson Toyota of Charleston!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Steven Rhoads – GM
super dealership
the personnel at all levels. fast service beautiful dealership the ease of getting in and out of frea Anderson Toyota (I luy my prius)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write this review, James. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads GM