Reviews
Wonderful team at Fred Anderson
Excellent experience from beginning to end. My sales rep was great (Christen Salvatico)! Very informative and easy to talk to ... knows her stuff! No pressure, just really helpful. Also worked with Don (I think) on my trade-in and with Eddie Nuttall on financing. I had heard great things about this dealership which is why I went - nice to see that all the good reviews are true! Keep it up guys. and Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I sincerely thank you for going out of your way to write this review about our dealership. It’s wonderful to know that you feel confident in your decision to choose us as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Steven Rhoads – GM
This Was How Buying a Truck Should Be
I normally hate the process of buying a car but John Arent made it enjoyable. This was the first salesman I have met in the last month of car shopping that didn't make me feel pressured in to buying something. It honestly was like buying a car from a friend. I walked away feeling great and knowing I got a great truck at a great price. All my car searches in the future will definitely start with John Arent at Fred Anderson Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Fred Anderson Toyota of Charleston experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Steven Rhoads – GM
Great customer service
Great deal on my 4Runner Limited. Great customer service. Got my car in a very timely manner with all the accessories. Definitely will refer to this dealer again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at here at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads – GM
Outstanding
Loved this dealership; first time there. Great salesman, Justin Myers, it was a no hassle transaction, smooth and easy. Love our new Tacoma. Good Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with our sales associates was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Steven Rhoads – GM
Awesome!
Brent Poling is the BEST to work with. He has helped our family for years with our car purchases and we look to him for an honest, helpful and painless car buying experience. Brent, Blake, and everyone I've dealt with at Fred Anderson Toyota, have been professional and courteous. It was a seamless process buying my Corolla and I look forward to many miles of zooming around thanks to Brent and the folks at Fred Anderson Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Three Toyotas in one week!
Our family bought 3 Toyotas last week and are thrilled with the service and professionalism of Chad, Dan, and Bill...the A team! Thank you and we look forward to seeing you in 5000 miles when we come in for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day, Kim. We work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Steven Rhoads - GM
Service Call
very tolerant of anxious customer! (I ran over a plastic crate but drove from Greenville without a prob!) - understood my anxiety and was very patient with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Steven Rhoads - GM
Great truck at a good price
We shopped for a Tundra in North Carolina and South Carolina for over a month and finally found our Tundra at Fred Anderson of Charleston. After a rocky start to the process, Steve Darling got involved and made sure we got a great truck at a good price. Steve was very professional and made the process easier and really worked hard to make sure everyone was satisfied! He even stayed late to meet us when our trip took longer and we arrived later than anticipated. Steve Darling also encouraged us to look at financing through the finance department, even though we had pre-approval through another finance company, and we ended up getting better financing thorough Fred Anderson with Eddie Nuttall's assistance! I will definitely be back to purchase from Steve Darling at Fred Anderson of Charleston - the drive from North Carolina was well worth it!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Car Purchase
We were in and out in a little over two hours. Brent showed and let us drive the specific cars we wanted to test drive. Brent was very knowledgeable of the new bells and whistles that are available that we were unaware of which helped us make an educated decision on the car that we purchased. Thank you for a painless purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service!
We came in from out of town to get our 2011 Camry serviced, but had a few questions. Eddie Cooks came out to speak with us. He took the time to research our purchase history and answered all of our questions to our satisfaction. He was very professional and attentive to your needs. His customer service was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
