Reviews
Best car buying experience!!
We worked with Christen and had the best car buying experience. Love the Prius we purchased. Christen took time with us and then Alesia put together a deal that we were very happy with. We never felt any pressure to make a decision and the entire experience was a very positive one!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review, Diana. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Christen and Alesia. Should you have further automotive questions, please let us know. Also, visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Steven Rhoads - GM
Great Experience
We worked with Steve Darling and he was able to get the car we wanted (a very specific used car) at a price we felt was fair. Steve was great to work with and I would definitely recommend him to anyone looking for a car. He worked hard for us to ensure we got what we wanted. After we agreed on the price, we worked with Alesia (Finance Manager) and that was certainly the best experience I have had with a Finance Manager when buying a car. She was very informative and let us know all our options for financing and upgrades. If your buying a car at Fred Anderson Charleston--request Alesia when it is time to talk to Finance.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. Please continue to visit us whenever you have questions, and we will continue to provide great service. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Steven Rhoads – GM
great purchase AND service experience
After considerable shopping for a new Toyota Highlander to surprise my wife for Christmas, I found what I was looking for here. After having a great experience with Matt Laurence, I got the Highlander for fair price. Matt helped me set up a surprise delivery for my wife, since her 4-Runner was being serviced here. The service department is GREAT. very professional, very customer service oriented. I'm looking forward to having my new Highlander serviced under their family plan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are honored to that your purchase visit with us has been so effective. Here at Fred Anderson Toyota of Charleston, customer satisfaction is our top priority and we are pleased to have helped you purchase your vehicle. Glad that you had such an excellent experience working with Matt. If you have other questions, do not hesitate to let us know. Also, check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Steven Rhoads – GM
Very Happy!!!!!!!
Went in there search for a car and i ended up leaving with 2 cars.Thanks Eric for your help,great service.I'm happy with overall service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing such a great review about your experience at our dealership, Luis. We appreciate the feedback and are pleased that your vehicle purchase experience with Eric was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying your purchases. We look forward to seeing you again. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Steven Rhoads - GM
My Experience Buying My 1st New Car
Great first car buying experience! Everything was so smooth and easy. Everyone was accommodating and very helpful and informative. I will always use Chad and Bill and Fred Anderdon Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new purchase. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Steven Rhoads - GM
Geat Help
I came in not knowing what I want to buy. Ally Stewart was great help in helping me finding the car that I really like. Thanks Ally Walter
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase. We are glad that Ally was such a great help to you. It is imperative to us that we make the car-buying experience enjoyable for our guests. If you have questions about your vehicle, do let us know. Also, be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Steven Rhoads – GM
Courteous
Christen was helpful in picking out the truck I purchased. It was tough deciding which one to buy but I didn't feel any pressure to pick out a particular truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase, Steve. Thank you for taking the time to write about your experience. It is magnificent to know that Christen was able to provide you with the pressure-free and knowledgeable service that Fred Anderson Toyota of Charleston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Also, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Steven Rhoads - GM
A refreshing experience
Working with Chris Mitchell and the team at Fred Anderson Toyota was truly a fantastic experience. Chris stayed late to accommodate out work schedules and since I wanted a specific color, Chris kept us updated via text and we were able to get my perfect car and at a perfect price.my mind is completely changed. I really liked how personable everyone was and how they truly seemed to be a team. I also appreciate the manager going out of her way to introduce herself. Overall, the prices were great and Chris and the Fred Anderson Toyota team were fantastic to work with. They did not pressure us to buy, which was refreshing. If you want to avoid sleazy salesmen, I highly recommend Chris Mitchell and Fred Anderson Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this positive review. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. It is wonderful to hear that Chris made it work and found the vehicle for you. We hope you are continuing to enjoy your purchase and if you have other concerns, do let us know. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Steven Rhoads – GM
Best car buying Experience!
Incredible customer service!! Found exactly what I wanted and they made sure I got it. Definitely the best car dealership I've been too that actually truly cares about there customers. Thank you Matthew and Bill! I wouldn't recommend going anywhere else. If you need a car dealership that cares about you and doesn't try to jip you this is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the nice review. Matthew and Bill are key components of our team here at Fred Anderson Toyota of Charleston, and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Steven Rhoads – GM
Great buying experience
Great buying experience with Matthew Lawrence. I would like to recommend him to friends. This is the second car I purchased from the dealership and from Matther.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Matthew was able to show you what we strive to deliver. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads – GM