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Fred Anderson Toyota of Charleston

(7,744 reviews)
Visit Fred Anderson Toyota of Charleston
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 31 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 814-8549 (888) 814-8549
Used (888) 461-2248 (888) 461-2248
Service (866) 364-7866 (866) 364-7866

Reviews

(7,744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Charleston from DealerRater.

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Buying a Camry

Christen Salvatico was a very knowledgeable sales associate. She was personable and professional. She along with the Fred Anderson Dealership made car buying a wonderful experience. Nate and Robin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best Regards, Steven Rhoads – GM

Bought A Used Camry

My boyfriend and I just bought a used 2012 Camry at this dealership. We had a great experience - found the car we wanted in great condition and were able to get a wonderful deal on it. Cheaper than Carmax! Everyone was very helpful in sales and finance. They ended up giving us the Family Plan (free oil changes, etc) for free! We definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience here at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads – GM

Great Experience!

My boyfriend and I just bought a used 2012 Camry at this dealership. We had a great experience - found the car we wanted in great condition and were able to get a wonderful deal on it. Cheaper than Carmax! Everyone was very helpful in sales and finance. They ended up giving us the Family Plan (free oil changes, etc) for free! We definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience here at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads GM

Jack was awesome

I came in to have my car serviced last week. I met Jack and he showed me a few different cars that might work for me. I plan on come back in after the holidays and buying from Jack. Very nice guy and very knowledgeable about the vehicles on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Jack was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads – GM

Buying a Highlander

We had a great experience buying the Toyota Highlander at Fred Anderson Toyota. Ken was knowledgable and negotiated quickly to get the deal done. Ken was a friendly and personable salesperson that made it an enjoyable and pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Be sure to check our Facebook and Twitter pages to stay connected with local events and special promotions. Best Regards, Steven Rhoads – GM

Awesome

Awesome experience!! Justins made it a very easy and did everything in hos power to keep it that way! I would probably keep going back to justin with every car i buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review! Justin is great with people and focuses on what the guests’ needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Regards, Steven Rhoads – GM

Service

My family had an amazing experience with justin. He was very helpful and knowledgable about the cars and answered every question with ease. As well as making the car buying process easy as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jackie, thank you so much for the nice review. Justin is a key component of our team here at Fred Anderson Toyota of Charleston and he will be very happy to hear about your feedback. We set high expectations for ourselves, and the fact that you had an amazing experience can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Steven Rhoads - GM

First car, amazing experience

I went to go purchase my first car. When my dad and I got out of the car ashley christani greeted us and she was very friendly and cool to work with. Eddie nuttal made sure I drove away with the car I had my eyes on and am so happy to have, they were awesome! I love my Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Steven Rhoads – GM

Excellent Dealership, Professional Sales Dept.

Was in the market for a used car and found what I was looking for through autotrader. Contacted the dealership and set up a test drive. Was met by Eddie Cooks at the designated time. Eddie was very professional and didn't try to sell me other makes or models as I was very specific about what I was looking for. The negotiation process was quick and painless. I did not have a trade so I cannot comment on that part of the experience. Finance department was similarly professional and straightforward. No complaints from the time I walked in the door until I drove away in my new car just a couple of hours later. Eddie even found me another smart key and had it programmed within a week as the previous owner had only turned in one key. 5 stars all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review! Eddie is a key component of our team here at Fred Anderson Toyota of Charleston and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Regards, Steven Rhoads – GM

exceptional experience

Fred Anderson Toyota of Charleston provides a truly exceptional buying experience. The staff is attentive, friendly, and extremely helpful. We cannot say enough about the experiences we've had with this dealership, and we recommend Fred Anderson to everyone we know that shows the slightest interest in purchasing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best Regards, Steven Rhoads – GM