Reviews
Great buying experience
The sales team did a great job. There was no pressure to buy. They listened to what I wanted and found me the right truck. I would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your visit with us. It is encouraging to hear that we impressed you by delivering our trademark knowledgeable and pressure-free service. I am happy to hear about your positive experience with us. Be sure to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Steven Rhoads - GM
purchase of a 2015 Avalon
The Sales Manager, Don Hesher, and Sales person, Ashley Christani, were very professional in the manner they conducted their business. They showed a sincere interest in meeting my wife and my requirements for the Avalon that we were seeking to buy both in the specifics for the car and fairness in the negotiations regarding the final price. Presently we have a 2007 CAMRY and had a 2004 Avalon and have been very satisfied with these vehicles. I would recommend these individuals to any of my friends interested in a TOYOTA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great feedback. I am thrilled to hear you had such an excellent experience. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have any questions, please don't hesitate to contact us. We look forward to working with you again. Be sure to check us out on Facebook and Twitter for access to our exclusive specials. Best Regards, Steven Rhoads – GM
Great Experience!!
Tony Walker is wonderful! She answered all of our questions, made us comfortable, worked with us on our wants, and got us the vehicle we wanted at the price we wanted. We are very happy with our 4 Runner purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. Our team aims to provide quality service, a seamless process, and an enjoyable experience for every guest. We are lucky to have you as a customer. We hope you've been enjoying your new vehicle and we look forward to seeing you in the future. Be sure to check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Steven Rhoads – GM
Great experience!
We had a very good experience with our first time buying a vehicle from Fred Anderson Toyota. All of the staff were very pleasant and informative. We had the pleasure of dealing with Mike Samelko. He took very good care of us and even came in on his day off to finalize the sale. Would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for leaving us a great review. Here at Fred Anderson Toyota of Charleston, our goal is to provide a great place and excellent customer service for all of our guests. We are glad to know you drove away with satisfaction about your car-purchasing experience. Thank you for coming in to see us, and let us know if there is anything else we can do. Also, check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Steven Rhoads - GM
great experience; highly recommended
I had a great time dealing with Fred Anderson Toyota. Kelly and Alesia took all the time necessary and more to help me any way they could and even stayed to help later in the day to accommodate my work schedule. Every staff member I encountered was incredIbly generous also. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff here at Fred Anderson Toyota of Charleston was able to provide you with a great experience! If you have any questions about the work that was done, please feel free to contact us. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads – GM
Prius purchase
Overall the best car buying experience I've ever had. I would recommend this dealership to anyone! I was very negative about the car buying experience, and Kenny was patient and understanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fred Anderson Toyota of Charleston, we value our guests and we look forward to seeing you on your next visit. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Best Regards, Steven Rhoads – GM
Ask for ALLY!!!! ALLY can get you that car!!
My husband come home for a limited time from the Middle East and we were celebrating Thanksgiving, Christmas, birthdays and an anniversary. Ally showed us exactly what we were interested in, not only in a timely manner, but everyone we dealt with that day were so pleasant!! I got back home to get everything put together for the celebrations once again and bought a new car. The experience was fantastic! Ask for Ally! She was so fine and I think highly of her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very pleased to hear that you had such a pleasant experience with us. It makes us a little proud, even, to hear this. We want to thank you for taking the time to come see us and are always appreciative of having great guests to work with. We hope that we will have the pleasure to serve you again soon. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Steven Rhoads – GM
"Special Deal"
My 21 year old son is a student at Virginia Tech but had to leave school in June because he was diagnosed with a rare form of cancer. He has been in Charleston undergoing treatment at MUSC which he will finish in a few days. He will be returning to school in January and we needed to find him a reliable vehicle so he can return to MUSC every three months for follow ups. The team at Fred Anderson were so supportive and eager to help they went above and beyond to give us a great deal on a truck my son desperately wanted. They also got us in and out very quickly and even arranged for the out of state plates he would need. My son loves his new Truck and I am grateful he has a dependable vehicle I can trust to bring him home each visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laurie, thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Also, take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Steven Rhoads – GM
Just looking!
Excellent salesman. We only went to look that day! Beautiful showroom and courteous and experienced salesmen. Very close to our home so extremely convenient for servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Steven Rhoads – GM
Julia is a great person to work with
Julia worked hard to get us the car and price we wanted. I'm not easy to work with I came to the dealership with a price I was willing to do and she worked to get me that deal. She is very knowledgeable, friendly and helpful I would highly recommend her. When we need a new car we will be back to see you. Thanks julia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind thoughts regarding our dealership and staff Julia. Everyone here at Toyota of Charleston is committed to providing the best possible customer experience. As a customer, you are our top priority. We look forward to working with you in the future. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads - GM