Reviews
Very pleasant expreience
Most of the time buying a car is a nightmare but Ashley Christani and Bill Utinek made everything so easy. They were so helpful and pleasant to work with and I would recommend working with them. The whole experience was very pleasant and I absolutely love my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Ashley and Bill were able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Steven Rhoads - GM
Positive Experience
Kenny was extremely personable, and made our car shopping / purchasing experience easy. He was very knowledgable on the features of the car, and was helpful in showing us all of the great things the 4-Runner had to offer. I would recommend Kenny and the staff at Fred Anderson Toyota fully, and without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Kenny was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. We have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads – GM
John from Goose Creek
Kenny was great! He was open to my needs and did not pressure me into a vehicle that I was not interested in. He made himself availible and answered all of my questions in a timely manner. Fred Anderson had a large inventory and had the truck I was looking for. I enjoyed my experiance and will recommend Kenny to my friends and family in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience. It is magnificent to know that Kenny was able to provide you with the pressure-free and knowledgeable service that Fred Anderson Toyota of Charleston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next visit, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Steven Rhoads – GM
Very exciting due to Chris and Alesia
Just wanted to tell you all how satisfied I am with my new Toyota Camry. Alesia and Chris were exceptionally patient with me and very understanding. I will refer people to Fred Anderson Toyota due to they listen to you they are not there to just make a sale. I think Fred Anderson Toyota has the best sales representatives and finance representatives and your service people are pretty awesome too. Chris and Alesia make buying a new car exciting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to hear that your purchase visit with us has been so effective. Here at Fred Anderson Toyota of Charleston, customer satisfaction is our top priority. We are pleased to have helped you purchase your vehicle. Glad that you had such an excellent experience working with Alesia and Chris. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Steven Rhoads – GM
Easy experience
I usually hate shopping for cars and feel really pressured. Ashley was very laid back making it very easy. I would recommend her to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience. It is magnificent to know that Ashley was able to provide you with the pressure-free and knowledgeable service that Fred Anderson Toyota of Charleston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Steven Rhoads - GM
5 Star Review
Everything went very smoothly. Great service. The sales experience was very positive and enjoyable. I would recommend this dealership to anyone looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What an enjoyable review to read. It is reassuring to know that our team provided you with a great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I am happy to hear that you left our dealership feeling confident about your purchase. Do not hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Steven Rhoads – GM
"Another satisfied customer"
I had no intentions of actually buying a new minivan the day I went to Fred Anderson Toyota but the first person that came to me was Regina Wescott and she was very friendly and professional and with her help it became very easy to go ahead and purchase the Sienna that day. Since then she has contacted me and asked if I needed help as well as I contacting her and she was wonderful. I would definitely advise anyone to use her as well as the dealership. Gary and Donna Mastrandrea
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. Regina is great with people and focuses on what the guests needs. She will be pleased to hear about your positive purchasing experience. If you have any questions about your new vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Steven Rhoads - GM
Exceptional
Great customer service, thorough, professional, extremely knowledgeable. Flexible in meeting my needs. Great inventory to select from. Excellent after sale follow up. Great dealer environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Fred Anderson Toyota of Charleston. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, Steven Rhoads – GM
A good experience
Julia's knowledge, thoroughness, and professionalism made for a better buying experience from choosing vehicles which matched my interests to reviewing auto controls before driving off the lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the nice review. Julia is a key component of our team here at Fred Anderson Toyota of Charleston, and she will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Steven Rhoads – GM
easy transaction most enjoyable
I was inquiring on an online jeep and came in to view the car. Within seconds I was greeted and assisted with my sales associate. This was a tall order as there were allot of people, it was a Saturday in December shocker! Never the less I was assisted and within 45- to an hour the process was completed, successfully mind you. I'd like to point out two associates in particular who truly made this process very smooth and they're Tonya Walker my sales associate and Alesia Durr the Business Manger. These ladies truly did an exemplary job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide us with this excellent feedback. We are thrilled to hear that you had such a good experience at our dealership and that our team was able to help find the vehicle that you wanted. If you have further questions, do let us know. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Steven Rhoads – GM