Reviews
I have always had a good experience here.
I have always had a good experience here. I have purchased my last 4 vehicles. The service department also does a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Will never return.
Will never return. Was emailed the receipt before picking up my car to tell me the total of the service. Arrive and suddenly the price has changed. I had to argue with the advisor, Ed, to explain it didn’t match the email. He basically didn’t care and said they entered the wrong service on what they emailed me and it was the new, higher total. I said no and he stared and made a smile well okay then. Adjusted the bill finally, but was very condescending about it in his behavior following and making sarcastic comments. Have gone to the dealership for service for MANY years, but I think it’s time for a new location. Left a horrible taste in my mouth and would love to speak with a manager.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (407) 680-0782 so we can work towards a resolution. We look forward to hearing from you. Take care!
I took my car into the dealership for an upgrade.
I took my car into the dealership for an upgrade. I was told it might take 1 1/2 hours to complete the job, so I decided to wait around. The seating area was clean and comfortable. There were snacks and bottled water provided, which I thought was nice. Everyone was very courteous, and the work was completed earlier than anticipated. The process couldn’t have been easier!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My car was serviced in a timely manner and at a fare
My car was serviced in a timely manner and at a fare price for what I needed done. My advisor Dan, who I have know for over 25 years was friendly and conducted himself very professional. I will recommend him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. We are always more than happy to assist you if anything else comes up. Take care!
Was pleased to get immediate service when my car was
Was pleased to get immediate service when my car was brought in Fr service on my batters.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nice but very slow 2 hour wait for an oil change with
Nice but very slow 2 hour wait for an oil change with appointment is just to long
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Went back for the first oil change and was treated very
Went back for the first oil change and was treated very good. Fast courteous even feed us lunch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Dan is very thorough and efficent.
Dan is very thorough and efficent. We appreciate his knowledge and expertise, as well as options of what is needed in future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
This is my third sales experience with the Sandford Honda
This is my third sales experience with the Sandford Honda dealership and once again is was exceptional. My salesman Kamal and the sales mgr Richard did the impossible to find me a civic hatch with a stick. I so very pleased, really a great sales team! I do all my servicing there and the service mrg Mike and all his team are top notch. I'm buying cars for the family in NY here because this is just the best experience with a dealership I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Sanford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We received excellent service on our recent service
We received excellent service on our recent service appointment. This Dealership is very caring and provides great customer service. I recommend them for all your auto service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
