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AutoNation Honda Sanford

(3,136 reviews)
Visit AutoNation Honda Sanford
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (877) 878-1721 (877) 878-1721
Used (888) 255-1448 (888) 255-1448
Service (877) 634-2697 (877) 634-2697

Reviews

(3,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Sanford from DealerRater.

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Service

Go to Fields Chrysler Jeep and see how it’s done. �� We actually enjoy going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Great customer service from everyone that came in contact with me during service appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Buying Experience

The car buying process went smoothly and relatively quickly. Daryl delivered exactly what was promised on overall price and I could not be happier. When we got to the lot he was very attentive and happily showed us various available options. I am very happy with my purchase and with the accompanying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car service

Travis was right on task and came to my car with a bright smile and a willing attitude. He spent time to ask how I was recovering so it was nice that he remembered after all these months. xxx usual I was given the information as to what areas of the car required servicing and on paying my bill the two ladies were very friendly and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repairs way too expensive

Repair cost for Civic starter: almost $1000!!!! Took it to a national repair shop, and w a lifetime warranty, for it for half that price! Outrageous. And then they had the gall to email me while my car was in he shop to tell me that I took really good care of my car and did I want to trade it in for a new one with them. LOL

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christopher, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0782 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

oil change

Great customer service. Our car always seems to ride better after visiting the service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2018 Ridgeline Lemon?

The dealer is nerdy good and service writer Cosmos is fantastic unfortunately the 2018 Ridgeline I purchased is not. From failed wheel bearings to high pressure fuel pump and now HVAC failure it’s been the worst Honda I’ve ever owned. So much so if I would not lose a fortune I’d trade it for another brands truck

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Douglas, for leaving us this response. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0782 to discuss what we can do to help.

the staff was great

There's only 1 thing I had a problem with is when they had a certified vehicle which I was told went through a vigorous inspection. Then when I drove the vehicle it had a OBVIOUS NOISE in the a/c engine. I told them they need to look at it and they told me there will be NOISE with an older vehicle. I told them I've never been told that before there should be NO NOISE on a vehicle ESPECIALLY one that is suppose to be a certified used vehicle. Besides that they were GREAT I will be buying another vehicle from them grant was awesome and Justin kilburn was even better thanks for all they're help will be doing business again with them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

The experience was great. No pressure and the sales crew was willing to deal on the purchase of a vehicle. I had an experience at another dealership the day before I happened upon AutoNation and it was terrible. The salesmen were like vultures and they were not willing to deal at all. Their loss because I was ready to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

I had my 2017 Honda Pilot 25k service done and the service rep (Travis) did try to up sell me on anything . In and out as expected. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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