Reviews
Emma Giordano was absolutely the best! She was...
Emma Giordano was absolutely the best! She was knowledgeable, personable and professional throughout the car-buying process. I highly recommend Emma and the dealership if you need a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kay, We're happy to hear that you had such a positive experience working with Emma! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to be of service to you again soon! Take care and drive safe! Best wishes, Abriana Smith Sales Representative
From my first experience with Maplecrest, Jim has been...
From my first experience with Maplecrest, Jim has been more like a friend than a salesperson; however, everyone I have dealt with has been helpful, gracious and most friendly. Good group!!! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Spearsmi, Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Maplecrest Ford, we value our customers and we look forward to seeing you on your next visit. Take care and drive safe! Best wishes, Abriana Smith Sales Representative
we had a wonderful experience with James and Maplecrest...
we had a wonderful experience with James and Maplecrest Ford, much better than any other dealerships we visited. Thank you James for your too notch service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Rlm10312, Thank you again for taking the time to let us know how we did. We're glad to hear that you had a wonderful experience working with James! It means so much to us to have earned your trust in our business. We hope to see you again in the future! Take care and drive safe! Best wishes, Abriana Smith Sales Representative
Just picked up my second vehicle from Maplecrest Ford of...
Just picked up my second vehicle from Maplecrest Ford of Mendham. Very happy with the deal we made and the way I was treated. I will certainly be back for my next vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mikegs53, Thank you for your wonderful response to the quality of service our staff provides. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Take care and safe travels! Kind regards, Abriana Smith Sales Representative
My recent service experience at Maplecrest Ford
I have purchased and serviced many vehicle of the years from maplecrest ford. Why? Professionally treated and great quality service... its a no pressure environment for sales and its a honest and open environment for service...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nils, Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you continue to choose Maplecrest Ford for all your vehicle needs! Take care and drive safe! Best wishes, Abriana Smith Sales Representative
Olivia was amazing. I got to the dealership pretty late,...
Olivia was amazing. I got to the dealership pretty late, but was willing to show me the new Explorer and make a great offer. The fastest car buying experience I've ever gone through. If you are looking for a Ford, ask for Olivia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jesse, We're so pleased to hear that everything was completed so quickly and to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care and drive safe! Kind regards, Abriana Smith Sales Representative
Hello Jesse! Congrats on the new Ford Explorer! We're happy to hear that you had such a positive experience working with Olivia. Our Staff works hard to go the extra-mile for our valued guests, so your feedback means a lot to us. We hope you continue to choose Maplecrest Ford for all your vehicle needs! Take care and safe travels! Kind regards, Abriana Smith Sales Representative
A Pleasure
Emma and David were a pleasure to work with! They were professional and helpful. We never felt pressured and it was an enjoyable process. Emma even took the time to connect with our kids and keep them occupied with coloring activities so that we could ask our questions. We couldn't be happier with our decision to go with Maplecrest Ford and with our Ford Explorer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jenna, Congrats on the Ford Explorer! We're glad to hear that you enjoyed your experience working with Emma and David. Your satisfaction means a lot to us, and we truly appreciate you choosing Maplecrest Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care and drive safe! Best wishes. Abriana Smith Sales Representative
James Skuraton was amazing!
James made the process so easy. He is so professional, honest and has excellent follow through. This was our first time dealing with Maplecrest and we will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Voslerk, Thank you for your wonderful response to the quality of service our Staff provides; we are happy to hear that you had an enjoyable experience working with James! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We are looking forward to your next visit. Take care and drive safe! Best wishes, Abriana Smith Sales Representative
Came in with the little wife and worked with Micky...
Came in with the little wife and worked with Micky Hendricks. He’s a great guy, honest shooter and was very helpful. Even after the deal was done he stayed with us and answered all our questions about our new 2020 Ford Escape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alex, We are happy to hear that you had a positive experience working with Micky! Our Staff works hard to go the extra-mile for our valued guests. Please let us know if there is ever anything else we can do for you! Take care and drive safe! Best wishes, Abriana Smith Sales Representative
Purchased a Certified Preowned Vehicle
I had spoken to Emma on the phone about a used vehicle I was interested in before driving an hour to see the vehicle. Emma listened and answered all my questions before I made the decision to see the vehicle. Upon arrival at Maplecrest Ford, Emma greeted my family and I at the door, had the car ready to be viewed, was very professional and a pleasure to do business with. The service was outstanding. I can only say that in the past 33 years I have been purchasing both new and used cars, I have never been more satisfied purchasing a vehicle as I was at Maplecrest Ford. Emma and her team will have my business buying cars from this day on. Its worth the trip and I highly recommend Emma and her team at Maplecrest Ford. Dennis Arana
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dennis! Thank you for taking the time out of your day to give us feedback. It's great to hear that you had such a positive experience working Emma! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care and drive safe! Best wishes, Abriana Smith Sales Representative