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Maplecrest Ford

(1,105 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Micky was great! Took care of everything we needed....

Micky was great! Took care of everything we needed. Process was very clean and easy. When we came in to pick the car up, everything was ready car and paperwork. Thanks for a great leasing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jack, We're glad to hear that you had a great experience working with Micky! Thank you so much for being one of our valued guests, it means so much to us to have earned your trust in our business. We hope to see you again down the road. Take care and drive safe! Best wishes, Abriana Smith Sales Representative

F150 blue jeans truck

Everyone I worked with was extremely professional and knowledgeable. It was a good experience. No pressure and straightforward process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Julie, Thanks for 5 stars! We are happy to hear that you had a positive experience with us. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If there is anything else we can do to assist you, please let us know! Take care and drive safe! Best wishes, Abriana Smith Sales Representative

As always As Promised On Time

With Maplecrest always As Promised On Time ........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello John, Thanks for the high rating and words of encouragement! We're pleased to hear everything was completed quickly and to your satisfaction. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Take care and safe travels! Kind regards, Abriana Smith Sales Representative

Olivia was extremely professional, courteous, efficient...

Olivia was extremely professional, courteous, efficient and helpful. I had to buy a used vehicle quickly and she made it happen. She is still helping with the final details of the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pmord70898, It's great to hear that you had an enjoyable experience working with Olivia! Our staff works hard to go the extra-mile for our valued guests, so your feedback means a lot to us. We hope to be of service to you again! Take care and drive safe! Best wishes, Abriana Smith Sales Representative

Glad to work with our local dealer

Process was smooth despite trading in two cars, Micky was professional throughout the process and let us come to a decision on our own that we are now very happy with. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Billmccor, We're glad to hear that you had a positive experience working with Micky! Our staff works hard to go the extra-mile for our valued guests, so your feedback means a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Take care and safe travels! Kind regards, Abriana Smith Sales Representative

Maplecrest Ford of Mendham is top notch. Our salesman...

Maplecrest Ford of Mendham is top notch. Our salesman James was wonderful and very knowledgeable through the process and patiently explained everything. The overall experience was great..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Biggt53, We are happy to hear that you enjoyed your experience working with James! We strive for 100% satisfaction, so your feedback means a lot to us. Thank you so much for being one of our valued guests; we look forward to your next visit! Best wishes, Abriana Smith Sales Representative

Had a great experience here! Sales Manger David Cozza was...

Had a great experience here! Sales Manger David Cozza was so good to deal with I went back 6 months later and leased second car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

ddinaps, It's great to hear that you had such a positive experience working with David! Your comments keep us motivated and working hard for all our guests. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care and drive safe! Best wishes, Abriana Smith Sales Representative

Great experience! I worked with Mikey Hendricks, all of...

Great experience! I worked with Mikey Hendricks, all of the Sales staff were professional and friendly. Lot's of vehicles to choose from and unlike many dealerships there was no pressure at all. They had the car I wanted. When I made my final decision they were very efficient in processing the necessary paperwork and I felt that the price for my vehicle was fair. I would recommend this dealership. And everyone at Maplecrest Ford deserves 5 stars, they are team players.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Carmelo, Thank you again for taking the time to let us know how we did, we appreciate your recommendation of our dealership! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope you continue to choose Maplecrest Ford for all your vehicle needs! Take care and drive safe! Kind regards, Abriana Smith Sales Representative

Great price, awesome car, no hassle. I looked at multiple...

Great price, awesome car, no hassle. I looked at multiple lease options for different vehicles and they had the very best deal for the money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mike, We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and it's great to hear that your experience reflects this. Please let us know if there is ever anything else we can do for you! Take care! Kind regards, Abriana Smith Sales Representative

Smooth business transaction

Had to buy a T-250 for our business. Entire transaction was done remote via phone and online. Olivia was great in making sure everything was smooth and headache free. Will purchase from Maple in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your business and for working with us! Olivia is definitely efficient! Hope to hear from you again . Drive safe! Marla Keenan BDC Manager