Reviews
Great job is the norm!
Scott is great. He goes out of his way to make sure your service is done perfectly and in a timely manner. He makes sure you are informed and comfortable if you are waiting for your vehicles. His knowledge of your vehicle is amazing. He can answer all your questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, we're glad you can confidently count on Scott and the rest of the Lexus of Akron-Canton service team! Thank you for the great review and for being our client - we'll see you again next time!
Recommended dealership
Great customer experience! Mark Stacy made the overall process easy. Would recommend Lexus of Akron-Canton if you’ve previously had a bad experience buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rick - Congratulations on your purchase! We are thrilled that Mark and the team took such great care of you and made you a happy Lexus of Akron-Canton customer. Safe travels!
No sweat service.
Easy to work with. Everything was done timely and correctly. From the moment I pulled into the service bay til I picked up my car, I felt like they were invested in my satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!
Rating this dealership a 10
Scott was very efficient and professional when I brought my car in for service. Anytime I have brought my car in I have been treated with respect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott and the team are always happy to help you out, Diane! Thank you so much for supporting Lexus of Akron-Canton and we'll see you next time!
Overall
Overall good service. Found exactly what we were looking for. Did not feel pressured into buying. Would recommend to others and will buy from again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are thrilled to hear that you found the right vehicle working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back for your first oil change!
You Need to Shop Here
Mark was incredibly professional and helpful and Sarah in financing had all my docs prepared to minimize time at dealership. I appreciate their them being so friendly and valuing my time. I would recommend buying from them because the process was so painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Vikki - We are thrilled to see your glowing review of Mark, Sarah, and our team! Thank you for choosing Lexus of Akron-Canton and for sharing your experience. Safe travels in your new car!
Great service experience!
Great experience. Always welcomed with a smiling face. Very professional and helpful. They know their cars and are able to explain everything so it’s easy to understand. The waiting area is very comfortable with beverages and snacks available. All was finished in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We are so glad to hear that you had such a seamless service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!
Great experience
Very helpful and and easy to work with. They got the deal done on the car I wanted and were flexible with my schedule. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!
Great dealership
Great service & great people. They made arrangements to take service my car early. They also gave me an RX new model to use for the day b
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are always happy to see that our team is creating wonderful experiences for our guests, Mike! Thanks for supporting Lexus of Akron-Canton and we'll see you next time!
Battery replacement for both remote access key
Stopped in without appointment to have batteries replaced for both remote entry “keys”. Greeted quickly and escorted to service desk . Batteries replaced quickly, invoice created, payment given and I was on my way! I don’t know name of service person who replaced the batteries.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to assist you with your key replacement! Thank you for taking the time to pass along your kind feedback and we wish you many safe and happy miles. Take care! - The Lexus of Akron-Canton Team