Reviews
Great Service
Adrian was very helpful, understanding and had a lot of patience while dealing with my car transaction. He went over the cars, prices and was able to get me the deal that I wanted. The entire staff of Infiniti was great to deal with.. from the sales manager to the finance manager. Infiniti was ironically the last place I went for a car. I went to every "other" dealership prior and the sales men were sales men and I left each and everyone of those dealership. I'm in sales too, there is a personal touch one receives from an honest, reliable and personable staff. Thank you for a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the outstanding review, Laura! Congratulations on your new Infiniti! We strive to provide the best experience possible and we are always glad to see customers are getting this kind of service at our dealership. We look forward to seeing you during your next visit, in the meantime if there is anything we can help you with, please be sure to contact us. Also, find us on Facebook and Twitter for news and specials. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Outstanding service department
My concerns were handled in a very timely fashion. I was in and out in a very short time. The person who assisted me was very knowledgeable, thorough and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write this review, Steven. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Infiniti of Coconut Creek. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Great service great customer waiting area.
As usual mr Garcia was thorough , friendly and time between dropping off car and completion of work was quick and efficient. Your waiting area and amenities are second to none.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Seymour, I am very pleased to hear about your experience with us. Thanks for going out of your way to leave this positive feedback. It helps us to know when we're doing well because we expect high levels of service from our employees. If you have any further questions or needs, don't hesitate to come back in. There are also many great deals and incentives on our Facebook and Twitter pages so don't forget to check us out online! Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Excellent service
Quick, efficient and friendly service. Even the staff who are not directly taking care of you say hello, are you being helped already? That's excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, Thank you so much for taking the time to write this review. Our entire team will be glad to hear about your experience. If you have any questions or concerns please come back to see us. Also, check our Facebook and Twitter pages to stay connected with our many specials and incentives. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
See Mark Freedman at Coconut Creek
Mark is an EXCELLENT person. It made my experience the best I could dream of. My fiance and father were very impressed with him. Before IOCC we went to Lauderdale and Sawgrass the customer service was not impressive. We knew once we had Mark it was top notch! Thank you again Mark!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First off, thank you greatly for being so kind to write this review on our dealership. Mark takes customer loyalty very seriously and he will be happy to hear that you were satisfied with your experience. It's helpful to know when we are doing well and when we're not. Congratulations on your new car! I really hope you enjoy it. If you have any questions or concerns do not hesitate to come back in. Also, there are plenty of great deals and incentives available through our Facebook and Twitter pages. So be sure to check them out! Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Outstanding customer service review
Everyone was very welcoming and really treated me as a special customer. Everyone from sales to the service department, front desk attendant, was so nice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks a lot for the great review, Paula! We strive to treat every customer with great respect and we try our best to satisfy 100% of them. We are glad you had a good experience with us and we look forward to seeing you next, in the meantime be sure to connect with us on Facebook and Twitter. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
GREAT EXPERIENCE
EVERYTHING WAS AWESOME , FROM ED THE MANAGER TO JAMES THE SALES PERSON . MY EXPERIENCE THERE WAS WONDERFUL AND I WILL DEFINATELY TELL ALL MY FRIENDS AND FAMILY ABOUT COCONUT CREEK INFINITY
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate you taking the time to leave us this great feedback, Kurt! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Great Service
The service given by their professionals, to make sure that we are save on the road, Jeff Bomwell, always go the extra mile to assure that we are not just a number.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks a lot Sylvia! We are thrilled to hear you received exceptional service at our dealership. Jeff is a great member of our Service Team and he will be happy to hear your kind words. We are looking forward to seeing you next, in the meantime be sure to find us on Facebook and Twitter for specials and news. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Timely service, Competent help, Satisfying experie
The service provided by Jeff was timely, His attention and competence with His knowledge were welcome and helpful. I had a loaner car that was in perfect condition
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Humberto, thank you very much for the great review. We truly value our customers and we do our best to provide you with the best service experience possible. We look forward to seeing you during your next visit. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Infiniti 2013 JX35
Steven Fisher is a true professional and a delight to work with. Very courteous and informative. My car was fixed perfectly and returned to me freshly washed and clean inside and out! Excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review Leslie! We love to hear our customers' feedback on their latest visit. We look forward to seeing you next, in the meantime be sure to find us on Facebook and Twitter for news and exclusive deals. Best, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com