Reviews
Write a reviewrecent service visit
service was friendly, quick and painless. was in and out in around an hour....nice job.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service is the best
We have been using the service department at Sentry in Shrewsbury since 2006 when we bought a new car there. Dan Obara has worked with us and always resolved any issues with our car. The service is always done in a timely manner, and they check everything over for any possible problem. They do not try to over sell repair and yet keep my vehicle running properly and up-to-date on service that is required. The sales folks were great, but it is Dan that keeps me coming back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sentry Auto
The best dealership and repair I have ever been to, they always treat mevery special.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Helpful and accommodating
Took the car in for 60,000 mile service and, after examining the car, the Service Department advised that the car was in such good condition that some of the recommended items were not needed. Saved me some money, accommodated my tight schedule andeven had the car ready early.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
always friendly and fast!
They are pleasant and efficient every time that I go in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a 2013 Ford F150
This was the best car buying process I have ever been involved in. I worked out 90% of the deal over the phone and Internet. From my first email from Rob, to Jay assisting in the installation of a car seat on the way out of the show room. I wasn't planning on buying a vehicle at the moment but I couldn't pass up the price. Thanks to the sales team at Sentry West!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service Dept.
It was easy to get an appointment and the car was ready at the stated time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mazda review
Tim was great, so friendly and helpful. Process was smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service & very accommodating.
I travel over 100 miles to have my vehicle serviced here. That has to say something about the quality of service I receive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Experience
Just bought a new car from these guys and I can honestly say, it has been the best car buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase