Reviews
Had an issue with my jeep and they were able to figure it
Had an issue with my jeep and they were able to figure it out in about 2 days. Amazing considering the last shop just held on to it for 2 weeks and still couldn’t give me a diagnosis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your awesome feedback, Andrew! We’re thrilled to hear we could resolve your Jeep issue quickly. Our team always aims to provide efficient service, and it’s great to know we met your expectations. Looking forward to helping you again!
5+ Star Review for My 2025 Jeep Cherokee Purchase I
5+ Star Review for My 2025 Jeep Cherokee Purchase I recently purchased a 2025 Jeep Cherokee and couldn’t be happier with the experience. Will Cashman was outstanding throughout the entire process. He was friendly, professional, and has continued to follow up with me after the purchase to ensure everything is going well. With my busy work schedule, I haven’t had a chance to set everything up on the vehicle, but Will has been quick to respond to any questions I’ve had via text, which I really appreciate. Chris Boozer was also a great help during the financing portion of the process. He demonstrated excellent diligence and made sure everything was clear and smooth. He even gave me his direct number in case I have any future questions. I’m giving both Will and Chris 5+ stars for their outstanding service and support. They made the car-buying experience easy and enjoyable. I’m very happy with my new Jeep and the team behind it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review! We're thrilled to hear about your positive experience with Will and Chris. Our team is dedicated to making the car-buying process seamless and enjoyable. Enjoy your new Jeep Cherokee, and don't hesitate to reach out if you need anything!
This place is, by far the best dealership service
This place is, by far the best dealership service department I have ever been to. Sarah in the service dept. is top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're thrilled to hear you had such a positive experience in our service department. Sarah truly goes above and beyond for our customers. We appreciate your support and look forward to serving you again!
What an amazing place, very professional, nice customer
What an amazing place, very professional, nice customer service. Excellent dealer. Definitely we take our cars there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, Lilo! We're thrilled to hear you had such a positive experience with our team. Your support means a lot to us, and we look forward to serving you and your cars again soon!
as always communication with the service team, in
as always communication with the service team, in particular Kim and David is great and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're glad to hear that Kim and David provided you with excellent communication. Our team is dedicated to ensuring a great experience, and it's wonderful to see their efforts recognized. We appreciate your support!
The service department at Palmer Dodge is top-notch.
The service department at Palmer Dodge is top-notch. They are efficient, knowledgeable, and always provide excellent customer service. I appreciate their attention to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you had a positive experience with our service department. Our team strives to provide top-notch service, and your feedback reinforces our commitment to excellence. We look forward to serving you again!
Great service, great follow up and great experience.
Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesome to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Gary! We're thrilled to hear you had a great experience with Casey and our team. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs!
Everyone we worked work at Palmer was great and the
Everyone we worked work at Palmer was great and the process was very easy. We are very happy with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that you had a great experience with our team and are happy with your purchase. Your satisfaction is our top priority, and we appreciate your kind words!
Employees were helpful.
Employees were helpful. Especially the service manager, David Keller. Bo Bryant was my sales rep. He made a scheduling error. He admitted the error and made it right; meeting the original schedule. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear about your positive experience with David and Bo. Our team strives for excellent service, and it’s great to know they made a difference for you. We appreciate your feedback and look forward to serving you again!
Everything was great will come back.
Everything was great will come back. I don’t have any complaints and customer service was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryan, we're thrilled to hear you had such a positive experience! It's wonderful to know our customer service met your expectations. We can’t wait to welcome you back for another great visit!