Reviews
Very friendly staff but the issue with my car still isn't
Very friendly staff but the issue with my car still isn't fixed. They hired an outside company to install a sunroof which isn't working and they haven't been able to get ahold of them for the past 3 weeks. Sunroof won't open at all and still have no updates.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Katie, thanks for your feedback! We're glad to hear our staff made a positive impression. We understand your frustration with the sunroof issue and are actively working to resolve it. Your patience is greatly appreciated, and we’ll keep you updated as we get more information. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Very good people and friendly and I felt important and
Very good people and friendly and I felt important and would return again when time to have service.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words, Jim! We’re thrilled to hear you felt valued and had a positive experience with our team. We look forward to welcoming you back for your next service!
Palmer had the Jeep I wanted on the lot.
Palmer had the Jeep I wanted on the lot. I was able to drive out the same day and with a monthly payment that was much better than the competitor I visited the day before. Best car buying process I’ve had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience, Stephanie! We're thrilled to hear you found your Jeep with us and enjoyed a smooth buying process. Providing great value and service is what we strive for every day. Enjoy your new ride!
I recently had my car serviced at Jeep, and I couldn't be
I recently had my car serviced at Jeep, and I couldn't be happier with the experience! The staff was professional and attentive, ensuring that all my needs were met. They provided clear communication throughout the process and completed the service in a timely manner. My car runs like new, and I appreciate the care they took. Highly recommend Jeep for anyone in need of reliable and friendly service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with our team. Providing top-notch service and clear communication is our priority, and we're glad your car is running great. We appreciate your recommendation and look forward to serving you again!
Representative was quick, professional and extremely
Representative was quick, professional and extremely helpful. Added value for me and helped me navigate the first service at the dealership
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, James! We're thrilled to hear our representative made your experience seamless and valuable. Your satisfaction is our priority, and we look forward to assisting you again in the future!
this dealer has always provided me with excellent
this dealer has always provided me with excellent customer service and has also taken good care of my trucks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear that you've had such positive experiences with our team and your trucks. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service!
Bo is the best!
Bo is the best!! Went above and beyond and it was no hassle! Highly recommended!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear Bo made such a positive impact. Your recommendation means a lot to us, and we’re glad you had a hassle-free experience. We look forward to serving you again!
Really great experience with the Power Brokers department
Really great experience with the Power Brokers department and the Mopar DC Stage 1 kit install on my 2023 Challenger Hellcat.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you had a fantastic experience with our team! Your Challenger Hellcat deserves the best, and we're glad we could deliver. Thanks for the awesome feedback!
My first visit.
My first visit. Called for an appointment, got me in that same day for a tire rotation, was in and out in 30 min. People were all great, especially James my service advisor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're thrilled to hear that your first visit was smooth and efficient. We’ll be sure to pass on your kind words to James and the team. Looking forward to seeing you again!
It is great working with Jim.
It is great working with Jim. Jim is an asset to the dealership. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cliff, thanks for the fantastic feedback! We're thrilled to hear that Jim has made such a positive impact during your experience. We appreciate your support and look forward to serving you again!