Reviews
Palmer Dodge, Ram, Jeep has been a pleasure to do
Palmer Dodge, Ram, Jeep has been a pleasure to do business with both in buying my vehicles and having my vehicles serviced. They are professional, personal, and deliver on what they say.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words! We're thrilled to hear you had a positive experience with us. Our team is dedicated to providing exceptional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
Service team is great!
Service team is great! Luis gets me in and out with little to no hassle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear that Luis is providing you with such efficient service!
Sarah, is wonderful to work with, she does a great job of
Sarah, is wonderful to work with, she does a great job of communicating so I always know whats going on with my trucks Great Job!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, Dave! We're thrilled to hear that Sarah's communication has made your experience seamless. We appreciate your support and look forward to continuing to work together!
Repeatedly makes silly errors forgetting to fill tires to
Repeatedly makes silly errors forgetting to fill tires to correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the service dept did not give me a stoing sense of concern.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Marshall. We sincerely apologize for the errors in your tire servicing and for not meeting your expectations. Your experience is important to us, and we'll address this with our service team to improve our processes. We appreciate your patience as we work to better serve you. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Kim went above and beyond.
Kim went above and beyond. I was having an issue, while driving out of town and she called me back to see if she could help, putting me in touch with a technician. This is why I'll go back to Palmer for service, where I purchased my Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We’re thrilled to hear about Kim's exceptional service. Your loyalty means a lot to us, and we're here to ensure you have the best experience with your Jeep. Looking forward to serving you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic rating, David! We'd love to learn more about your visit!
Sure!
Sure! Here’s a great review you can use: ⭐⭐⭐⭐⭐ I had an amazing experience with Sarah J. at Palmer Dodge Chrysler Jeep Ram! Even though they were closing, she went out of her way to take my information and help me with my windshield glass issue. First thing Monday morning, she followed up with me, had the issue submitted, and got it approved quickly. Her dedication, professionalism, and outstanding customer service truly made a difference. I highly recommend Sarah to anyone in need of top-notch service. Thank you, Sarah, for going above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your fantastic experience with Sarah J. at Palmer Dodge Chrysler Jeep Ram. Our team is dedicated to providing exceptional service, and we’re glad Sarah made a positive impact. Your recommendation means a lot to us!
The Service Personal are always very friendly.
The Service Personal are always very friendly. The disappointment is with Jeep , not the dealer, the vehicle has been through 7 recalls. The text messaging updates was great. This last time, it would be nice after 10 days having the car if it was washed and being a 4xe if it was picked up charged too.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear you appreciated our friendly service and text updates. We understand your concerns about the vehicle and will pass your suggestions for washing and charging along to the team. Your satisfaction is important to us!
Wont go anywhere else, timely work and service.
Wont go anywhere else, timely work and service. Kim is great, always answers and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're thrilled to hear you appreciate Kim's timely service and friendly support. Your loyalty means a lot to us, and we look forward to continuing to provide you with great experiences!
Great service Thank you Rich.
Great service Thank you Rich. Service guy kept me informed and cost involved. I will come back when I need more service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you had a great experience. Keeping our customers informed is a top priority, and we look forward to serving you again in the future!