Reviews
They always take care of me to the highest level, from
They always take care of me to the highest level, from the sale to service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re thrilled to hear you’ve had such a great experience with us. Our team is dedicated to providing top-notch service from start to finish. We appreciate your support and look forward to serving you again!
I can't wait to see the new service department.
I can't wait to see the new service department. Rich has always taken care of all the vehicles needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your awesome feedback! We're excited for you to experience the new service department. It's great to hear that Rich has been taking such good care of your vehicle needs. We hope to work with you soon!
Zach was great and everyone was friendly.
Zach was great and everyone was friendly. Love my car. Would recommend this dealer ship
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome feedback, Abigail! We're thrilled to hear you had a great experience with Zach and our team. Enjoy your new car, and we appreciate your recommendation!
The service manager lacks people skills, ethics and
The service manager lacks people skills, ethics and knowledge. I wouldn’t hire him to clean toilets.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and are sorry to hear about your experience. We'd like to hear more about your visit so that we can work to improve. Please reach out to us when you can. Sincerely, Jody Cruce, General Manager, jodycruce@gmail.com, (770) 410-1111
Careless routine service led to returning my car with
Careless routine service led to returning my car with improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate tires properly can you be trusted with other services?
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Marshall, thank you for your feedback. We apologize for the tire inflation issue and understand your concerns. Ensuring our team is well-trained is a priority, and we'll address this. Your experience helps us improve, and we appreciate you bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com
david and crew are the best can always depend on them
david and crew are the best can always depend on them when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wanderson, thank you for your fantastic feedback! We're thrilled to hear that David and the team consistently meet your needs. Your trust and recommendations mean the world to us. We look forward to continuing to provide you with top-notch service!
Can't say enough about Zach.
Can't say enough about Zach. Was incredible to work with, got me the best deal, and made everything smooth and easy. Really appreciate his hard work and the amazing dealership. Thanks again Zach!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the fantastic feedback, Chad! We're thrilled to hear about your positive experience with Zach. Our team is dedicated to making the process as smooth as possible, and it’s great to know that you felt supported throughout. We appreciate your kind words!
Everyone that I dealt with was very nice and very focused
Everyone that I dealt with was very nice and very focused on what needed to be accomplished to finish the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!
Good experience.
Good experience. Saw something I liked and it was priced right. Went to look. Had plenty of time to think about it with no hassle or pressure. Had an concern with the vehicle and it was taken care of. Extremely professional. Got exactly what I wanted at a fair price. I will be coming back here for my next purchase. Forget the horror stories, if you want to see what a good dealer experience is like then come here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Timbarry, we’re thrilled to hear about your great experience! Providing a hassle-free environment is our priority, and we’re glad you felt supported throughout the process. Looking forward to welcoming you back for your next purchase. Thank you for the kind words!
Kim, as always, took great care of me.
Kim, as always, took great care of me. Quick oil change while I waited in the lobby.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback, Mark! We're thrilled to hear Kim provided you with excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon!