Reviews
Very good experience.
Very good experience. Everyone is so friendly. Service was excellent. Absolutely no complaints. Would recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you had such a positive experience. Our team works hard to provide excellent service, and your recommendation means a lot to us. We look forward to welcoming you back soon!
The staff at Palmer is great!
The staff at Palmer is great! Always have a great experience when at Palmer Dodge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Zach! We're thrilled to hear you consistently have a great experience with our staff at Palmer Dodge. Your feedback means a lot to us, and we look forward to welcoming you back soon!
Everyone is so friendly.
Everyone is so friendly. Sarah always keeps well informed when I bring my jeep in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful feedback, Alyson! We’re thrilled to hear you had a great experience and that Sarah provided excellent service. Our team loves ensuring you’re well-informed. We look forward to seeing you and your Jeep again soon!
I had an appointmet to program a Key FOB Transmitter and
I had an appointmet to program a Key FOB Transmitter and cut blank key. I was welcomed and the estimated time of completion was right-on-the-mark. It was an excellent experience. I have had multiple Dodge and Jeep vehicles serviced by Palmer DCJ since 2008 and have always been completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team. Your loyalty since 2008 means a lot to us, and we look forward to continuing to provide you with top-notch service for all your Dodge and Jeep needs!
Everybody from Ryan , Kyler and Kim at service were
Everybody from Ryan , Kyler and Kim at service were great. I drove from NY to Georgia to deal with the best and am very happy with everything. Thanks to all at Palmer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Ryan, Kyler, and Kim. Your journey from NY to Georgia is truly appreciated, and we’re glad it was worth it. Looking forward to serving you again!
Greatest Dealership ever.
Greatest Dealership ever. Staff employees and the people I know, good service nice folks. I could go on for a long time but this explains it all this explains 1995 26 cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're thrilled to hear you had such a great experience with our team. We appreciate your support and look forward to serving you again in the future. Your kind words mean a lot to us!
This dealership is an absolute pleasure to work with.
This dealership is an absolute pleasure to work with. Everyone is very helpful and will go out of their way to make sure their customer is completely satisfied. My experience with Palmer Dodge was exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing feedback! We're thrilled to hear you had such a positive experience with our team at Palmer Dodge. Our goal is to ensure every customer feels valued and satisfied. We look forward to serving you again!
Fair price for my trade in.
Fair price for my trade in. Fair price on my new vehicle. Great sales associate who was helpful all through the process,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Barron! We’re thrilled you had a great experience with our team and found the pricing fair. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new vehicle!
They do a good job.
They do a good job. But this last oil change they did not put the engine skid plate back on properly. It came loose as I was driving down the highway. They also over tighten my oil catch can with pliers.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We’re glad to hear you were satisfied with the service overall, but we’re sorry about the issues you experienced. We’ll address this with our team to ensure it doesn't happen again. Your experience is important to us! Sincerely, David Keller, Service Manager, service@palmerdcj.com
Brought Ram 1500 Ecodiesel for oil change and recall.
Brought Ram 1500 Ecodiesel for oil change and recall. Took 3 days even though scheduled 2 weeks in advance. “Tech behind” 1st day (only 1 diesel tech?). 2nd day needed parts to complete recall (not ordered when brought in or when scheduled?). Also got fuel filter change and now have an intermittent “water in filter, please drain” code. When I drain, there is no water in the fuel filter.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the delays and any inconvenience caused during your visit. Your experience is important to us, and we’re reviewing our processes to ensure this doesn’t happen again. Thank you for your feedback, and we hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com