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Palmer Dodge Chrysler Jeep RAM

(7,922 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Reviews

(7,922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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Came into the shop at my appointment time.

Came into the shop at my appointment time. Was seen promptly and info was taken. They directed me to the waiting room. 1.5+ hr wait for oil change.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Nathan! We're glad you appreciated the prompt service and information. We strive to improve wait times and will work on ensuring a quicker experience next time. Your support means a lot to us!

Reasonable prices on great vehicles with a family style

Reasonable prices on great vehicles with a family style approach to walk you through the entire buying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback, Jeff! Your experience means a lot to us, and we’re here to help whenever you need!

I received excellent service from the entire staff at

I received excellent service from the entire staff at Palmer. I can’t thank everyone enough!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Cpalmer! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

Exceptional service!

Exceptional service! Friendly staff, timely repairs, and attention to detail. Highly recommend this dealership to anyone!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're thrilled to hear you had an exceptional experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Recall completed successfully.

Recall completed successfully. I don't know why there is a word count on this thing.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that your recall went smoothly. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you have any suggestions or thoughts, feel free to let us know!

Great experience purchasing a vehicle out of state.

Great experience purchasing a vehicle out of state. Very easy process, and best price in the southeast!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with your out-of-state purchase. Our team works hard to provide the best prices and a smooth process. Enjoy your new vehicle!

I’ve been working with Sarah for over 2 years.

I’ve been working with Sarah for over 2 years. She is the best. If you need anything done, definitely ask for her

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ablandino, thanks for the fantastic feedback! We're thrilled to hear you've had such a positive experience with Sarah. She truly goes above and beyond, and we appreciate your support!

I had the pleasure of working with Payton.

I had the pleasure of working with Payton. He was all around great and cared about my experience of buying a car!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear about your positive experience with Payton. Providing exceptional service is our priority, and it’s fantastic to know he made a difference in your car buying journey. Enjoy your new ride!

I recently had service done on my Jeep Wrangler at Palmer

I recently had service done on my Jeep Wrangler at Palmer Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial experience was frustrating due to a lack of transparency and communication. I wasn’t updated regularly on the status of my vehicle. That said, when I made a follow-up call, the team became much more cooperative, providing clearer updates and ensuring the issue was resolved. Overall, while the process took longer than expected, their improved communication in the end helped make up for the earlier frustration.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate your patience during the service and are glad to hear our team improved communication along the way. Your feedback is invaluable as we strive for a seamless experience. Looking forward to serving you better in the future!

Probably the easiest vehicle purchase that I have ever

Probably the easiest vehicle purchase that I have ever made. I special ordered the truck and they shipped it to me with no problems.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your fantastic feedback! We're thrilled to hear that your vehicle purchase was seamless and that you enjoyed the special ordering process. Enjoy your new truck, and we look forward to serving you again!