Reviews
Jim Miller was very informative, friendly and had a good
Jim Miller was very informative, friendly and had a good knowledge of what I needed. His customer service skills went above and beyond. Chris Boozer was very thorough and professional during the finance process. A very pleasant and smooth experience than I have had in the past with other dealerships. Thank you all for everything! Loving my Jeep Cherokee:)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear about your fantastic experience with Jim and Chris! Our team is dedicated to providing top-notch service, and it’s great to know you’re loving your Jeep Cherokee. Thanks for sharing your review!
Went in for a car engine light.
Went in for a car engine light. Was assured the repair would fix the car engine light, spent a lot of $$ and my light is still on.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Katie, thanks for your feedback. We're sorry to hear that the repair didn’t resolve the issue. We strive for customer satisfaction and appreciate your input. Please consider reaching out to us so we can look into this further and find a solution for you. Sincerely, David Keller, Service Manager, service@palmerdcj.com
The team at Palmer continues to deliver great service
The team at Palmer continues to deliver great service every time. Highly recommended. Their communication is top notch. Estimates for cost and time line are right on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, Abdullah! We’re thrilled to hear that you consistently enjoy our service and appreciate our communication. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations!
Excellent and knowledgeable staff both in the sales and
Excellent and knowledgeable staff both in the sales and service departments. I have purchased several cars from them and have yet to be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Elleby! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re here to keep delivering excellent service. Looking forward to helping you with your future car purchases!
Great Job as always!
Great Job as always! Kim did a great job communicating with me! She deserves a reaise!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Fulmer! We’re thrilled to hear Kim’s communication made a positive impact. Your feedback means a lot, and we’ll be sure to share your kind words with her. We appreciate your support!
Very friendly and easy to work with team.
Very friendly and easy to work with team. I purchased a used truck from them that turned out to have an unexpected issue and the sales staff stood behind the vehicle and it was repaired at no additional cost to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and that we could assist you with your truck issue. Your satisfaction is our priority, and we appreciate your trust in us. Enjoy your new ride!
Steve was very thorough and professional; vehicle was as
Steve was very thorough and professional; vehicle was as described (I purchased remotely) and arrived when he said it would. Communication was excellent as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, thank you for your fantastic review! We're thrilled to hear that Steve provided thorough and professional service. It’s great to know that the vehicle met your expectations and that communication was seamless. We appreciate your feedback and look forward to serving you again!
Very clean knowledgeable staff great inventory friendly
Very clean knowledgeable staff great inventory friendly environment easy to deal with and we enjoyed the experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and inventory. Creating a clean and friendly environment is our priority, and your feedback encourages us to keep up the good work. We look forward to seeing you again!
Don't have to come back for fixing.
Don't have to come back for fixing. Usually service department handles on first fix.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Mark! We're thrilled to hear that our service team got it right on the first try. Your satisfaction means a lot to us, and we’re here to keep delivering great experiences!
Very courteous and knowledgeable staff.
Very courteous and knowledgeable staff. Prompt answering of all my questions and very willing to make a sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that our team was able to assist you with your questions and provide a great experience. Your feedback means a lot to us and motivates our staff to keep delivering excellent service. We appreciate your support!