Reviews
Since we moved to GA in 2016, I have had my 2008 Jeep
Since we moved to GA in 2016, I have had my 2008 Jeep Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have an air filter in stock. They didn't communicate in a timely manner to keep me informed and made my wait unnecessary. Also they they no longer provide a copy of the inspection checklist . I will go back hoping they do better next time.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We strive for timely communication and efficient service. Your concerns will help us improve, and we hope to provide you with a better experience next time. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Very easy transaction and an unbeatable price.
Very easy transaction and an unbeatable price. This was our second purchase from Palmer and both have been great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that you had a seamless experience and found great value in your purchases. Your continued support means a lot to us! Looking forward to serving you again.
Very professional staff, answered all our questions, made
Very professional staff, answered all our questions, made it easy to purchase a vehicle at a reasonable price. Great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, Scott! We’re thrilled to hear that our team made your vehicle purchase a smooth and enjoyable experience. Your satisfaction is our priority, and we look forward to serving you again in the future!
Always find then very professional when there.
Always find then very professional when there. The work is done quick and correct, never have I had to take it back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you had a great experience with our team. Quick and professional service is what we strive for, and it’s fantastic to know we hit the mark. Your feedback means a lot to us!
Our experience was very pleasant.
Our experience was very pleasant. From the sales person all the way to the finance department was superb.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!
Convenient to home with wonderful employees & great
Convenient to home with wonderful employees & great service hours - these folks know service & how to treat people with kindness
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're thrilled to hear you appreciate our team's kindness and service. Your support means a lot to us, and we look forward to continuing to provide you with great experiences.
I always believe the dealer will know the most about my
I always believe the dealer will know the most about my car. Palmer let me schedule it online and when I got there they gave me a time estimate that was dead on. Very friendly, painless, perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Jimmy! We're thrilled to hear you had such a positive experience with us. Looking forward to seeing you again!
Loved it!
Loved it! We decided to go to this provider after been annoyed by the one in Gwinnet... And we definitively loved this one based on comparison, we are really satisfied and would recommend it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us and for the high recommendation. We’re here to provide the best service possible, and it’s great to know we hit the mark for you!
Took most of the day, but they were willing to work with
Took most of the day, but they were willing to work with me. Friendly service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great feedback! We're glad to hear you appreciated our friendly service and dedication. Looking forward to serving you again soon!
I was searching for a 2025 Grand Cherokee Limited, Palmer
I was searching for a 2025 Grand Cherokee Limited, Palmer had the best inventory selection of all the places I viewed online. I decided to purchase from Palmer, the facility was clean, the staff was nice, and the buying process was relatively smooth. My sales rep was Tony White and I enjoyed working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, John! We're thrilled to hear you found your perfect Grand Cherokee with us. Our team, especially Tony, works hard to provide a great experience. Enjoy your new ride, and we look forward to seeing you again!