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Palmer Dodge Chrysler Jeep RAM

(7,918 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Reviews

(7,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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Good communication and fast.

Good communication and fast. I was happy with the service. It was very easy to communicate.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We strive for clear communication and quick service, so it’s fantastic to know we hit the mark. Your satisfaction means a lot to us!

Great experience.

Great experience. The only place I would purchase a car. Jay Tremblay was fantastic and made the car buying experience a breeze.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David, we’re thrilled to hear about your fantastic experience! Jay truly goes above and beyond, and we're happy he made your car buying journey seamless. We look forward to serving you again!

Very kind people working there.

Very kind people working there. Especially Luis , service advisor . Always willing to help .Was pleasure to work with him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear about your positive experience with Luis. Our team takes pride in providing excellent service, and we appreciate your kind words. Looking forward to serving you again soon!

They collect sale tax and registration but they will not

They collect sale tax and registration but they will not pay to DMV, you have to pay again. Leave message many times but no one call back and all just kept lying including girl who answer the phone. I am not sure how they stay free not in jail.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're disappointed to hear that you felt this way about your visit. We'd like to take the time to address your concerns directly so that we can help. Please reach out to us when you can. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

Service was quick, problem solved, and the price was

Service was quick, problem solved, and the price was properly quoted. We will come back

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We look forward to serving you again soon!

Really great service, they are true jeep experts.

Really great service, they are true jeep experts. The diagnosis and Replacement part orders were pretty instant and accurate after being looked at.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback, John! We're thrilled to hear you had a great experience and that our team’s expertise made a difference. Your satisfaction means the world to us, and we look forward to helping you again in the future!

Everyone I met was extremely friendly and courteous.

Everyone I met was extremely friendly and courteous. I couldn’t ask for a better experience, it was over the top!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your fantastic feedback! Looking forward to welcoming you back soon!

I paid extra money to tow it past the other dealerships

I paid extra money to tow it past the other dealerships because my last visit went do awesome Kim was great

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Jeromy! We appreciate your support and look forward to helping you again in the future!

Very professional, customer FIRST centric, knowledgeable,

Very professional, customer FIRST centric, knowledgeable, supportive, ONTIME and always my GOTO dealer any day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience. We look forward to serving you again!

Excellent staff great selection very efficient and quick

Excellent staff great selection very efficient and quick turnaround on selection and approval and quick paperwork process

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Mario! We're thrilled to hear that you had a great experience with our staff and found the process efficient. Your satisfaction is our priority, and we appreciate your feedback!