Palmer Dodge Chrysler Jeep RAM

My sales person was very responsive and good to work with (Mike G). The finance person was not at all responsive after the sale. He sent the electronic docs as requested during the finance meeting but in a secured file. He never shared a password, even after 2-3 emails requesting the password. Other than this purchasing from Palmer was a good experience and I would recommend them.

Rich in service is the best. He is very knowledgeable and helpful. I will be back

Jay was great. No xx conversations and no extra poop on the invoice. Highly recommend dealing with them

I had a great experience at this dealership everyone was so nice great and fast customer service

The staff were friendly helpful and courteous. They made buying very easy. The car was delivered clean and with a full tank of gas.

An oil change took over 2 hours. It was the first one the vehicle had and was included. The advisor asked if I wanted my tires rotated as well, but I said no, since I had done it one week prior. 90 minute later, someone comes and tells me "sorry for the wait. There was a backup in the tire garage." My question to them: "Why was it in the tire garage".....So, more than 30 minutes later (since there was still a backup in the tire garage), the tires were put back on the way the arrived and the oil and filter had been changed. This was supposed to be a "free service" to me, but it was more expensive (opportunity cost" for me to come to the dealer and deal with miscues and frankly just slow service, so I probably won't be coming back (to this or any dealer) again.

Wrote 3 emails, no replies Called, person I spoke to was standoffish and when I asked if they would be willing to work on their price at all, seller was cocky and said you wouldn’t be calling me from out of state if you didn’t want the car. Needless to say, I bought the car I wanted from a different dealership. Won’t even contact this one again.

They've always delivered what they promised me on all six vehicles I've purchased from them since 2011.

Service department is always top-notch. Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else.

I have been a customer for Palmer Dodge Chrysler Jeep Ram for the past 10 years and it's the quality & professional service that both the sales and service teams provide all of the time that keeps me coming back. The service experience is absolutely the very best and the primary reason is the Service Advisor, Hiram Morales, who has provided the very best service during the last 3 Jeeps that I have purchased and owned from Palmer. I'm a very satisfied with all aspects of the Palmer experience. Henry Diaz