Reviews
completed my recall on RAM 1500 in one day, very
completed my recall on RAM 1500 in one day, very prompt, also prompt oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that we were able to complete your recall on your RAM 1500 promptly and efficiently. We look forward to serving you again in the future!
Steve was very helpful and accommodating.
Steve was very helpful and accommodating. He made sure I was comfortable with all of the options on my new Durango. I will definitely go back to Palmer Dodge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Candace, thank you for sharing your positive experience with Steve at Palmer Dodge! We're thrilled to hear that he provided excellent service and made sure you were comfortable with your new Durango. We look forward to welcoming you back in the future.
Had issues setting up rental car, otherwise all good
Had issues setting up rental car, otherwise all good experience. Quick response, follow-ups. Appreciated
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Gurunath, thank you for your feedback and for highlighting your positive experience with our quick response and follow-ups. We apologize for any inconvenience you experienced during the rental car setup and will work to improve in that area. We hope to serve you again soon.
very easy to make appointment on line.
very easy to make appointment on line. brought it in the day before for easier drop-off and was done that day. friendly staff...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your positive experience with us! We're glad to hear that you found our online appointment system easy to use and that our staff provided friendly service. We appreciate your feedback and hope to see you again soon!
Scheduled oil change.
Scheduled oil change. All went well and the vehicle was ready prior to the promised time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cobb, thank you for sharing your positive experience with us! We're glad to hear that your oil change went smoothly and that your vehicle was ready ahead of schedule. We appreciate your feedback and look forward to serving you again in the future.
We had purchased two jeeps from them , the staff was
We had purchased two jeeps from them , the staff was knowledgeable and the selection of vehicles was impressive. They made the car-buying process smooth and stress free. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Esra, thank you so much for taking the time to share your positive experience with us! We hope to work with you again in the future!
Mark Steiner was awesome and made the car buying process
Mark Steiner was awesome and made the car buying process fast and simple! Great experience!👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, thank you for sharing your positive experience with Mark! We're thrilled to hear that he was able to make your car buying process fast and simple. Our team appreciates your feedback and we hope to see you again in the future!
Rich Kinsey is amazing.
Rich Kinsey is amazing. He is the best there is. I just toss him the keys and he tells me when it’s done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, Matt. We're glad to hear that Rich provided you with excellent service. We strive to make the car service experience as seamless as possible for our customers. Let us know if there's anything else we can assist you with in the future.
Came in for an unscheduled oil change.
Came in for an unscheduled oil change. Wait time was long, but not unreasonable since I did not have an appointment.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Donald, thank you for sharing your feedback with us. We appreciate your understanding regarding the wait time for the unscheduled oil change. We'll strive to make improvements to reduce wait times in the future. We hope to see you again for a smoother experience.
Prices are too high but at least they are vacuuming
Prices are too high but at least they are vacuuming vehicles and making attempt to add value
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for taking the time to leave feedback. We appreciate your positive rating and are glad to hear that you noticed our efforts to add value with vehicle vacuuming. We will take your comments on pricing into consideration as we strive to provide the best service possible.