Reviews
My experience at Palmer Dodge in purchasing a new Jeep
My experience at Palmer Dodge in purchasing a new Jeep Grand Cherokee was seamless. All my needs were exceeded every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience at Palmer Dodge! We're thrilled to hear that your purchase of a new Jeep Grand Cherokee was seamless and that all your needs were exceeded. We appreciate your feedback and hope you continue to enjoy your new vehicle.
Great experience at Palmer.
Great experience at Palmer. Quick and easy to purchase our new Jeep. Would definitely recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All was great except I was charged back a VISA service
All was great except I was charged back a VISA service fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question if I should keep bring my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your business and apologize for any inconvenience the VISA service fee may have caused. We will look into this issue further to ensure a smoother experience for you in the future. Thank you for bringing this to our attention.
Excellent service department.
Excellent service department. Especially Sarah. Got me in and repaired after a brake issue in less than 24 hours. My 3rd visit s d I will continue my Jeep service with this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your positive experience with our service department! We are thrilled to hear that Sarah was able to assist you. Thank you for your loyalty to our dealership, we look forward to serving you again in the future.
Easy going no fuss staff attentive to customers needs and
Easy going no fuss staff attentive to customers needs and wants. Finance team asserts zero pressure in selling you the extras but do take the time to explain the benefits.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We're glad to hear that our staff was attentive to your needs and that our finance team provided a pressure-free environment. We strive to offer the best service possible and appreciate your feedback. Thank you for choosing us!
Very fast and friendly service.
Very fast and friendly service. I was in and out within 30 minutes. Will go back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit and that our service was fast and friendly. We appreciate your feedback and look forward to welcoming you back again soon.
Kimberly is the best, quite an asset to your dealership,
Kimberly is the best, quite an asset to your dealership, and a real pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, thank you so much for your kind words about Kimberly! We are thrilled to hear that she provided you with exceptional service. We are lucky to have her on our team. If you ever need anything else, please don't hesitate to reach out.
Palmer helps me with every car I buy!
Palmer helps me with every car I buy! Love Chris Buzer! Austin is awesome! Best experience !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rob, thank you so much for your positive feedback! We're thrilled to hear that Palmer and the team were able to provide you with the best car buying experience. We'll be sure to pass along your kind words to Chris Buzer and Austin. We appreciate your support!
Edwin was very attentive, polite, and worked very hard to
Edwin was very attentive, polite, and worked very hard to make us feel comfortable enough to earn our business. I had a competing offer from another dealership that was better but went with Palmer because of him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We're thrilled to hear that Edwin provided you with exceptional service and made you feel comfortable. We appreciate your business and look forward to serving you again in the future.
Casey was easy to work with and made the buying
Casey was easy to work with and made the buying experience easier and less stressful
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us! We're thrilled to hear that Casey was able to make your buying experience easier and less stressful. We appreciate your feedback and look forward to serving you again in the future.