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Palmer Dodge Chrysler Jeep RAM

(7,915 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Reviews

(7,915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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Great service!

Great service! Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve only ever brought it here for service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the glowing review, oosis! We are thrilled to hear that you had a great experience with Luis and that your vehicle was well taken care of. We appreciate your loyalty and look forward to serving you again in the future.

After an initial under repair look during 2 previous

After an initial under repair look during 2 previous visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to walk all the way to another building for a restroom.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kristin, thank you for sharing your feedback with us. We're glad to hear that our service department was able to fix your car. We appreciate your suggestion about the waiting area and will take it into consideration for future improvements. We hope to see you again soon!

It was nice to be able to find what I wanted online, sign

It was nice to be able to find what I wanted online, sign paperwork through email and them deliver my vehicle the same day even though I live 1.5 hours away!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Leanna, we're thrilled to hear about your positive experience with our online services and quick delivery! Making the car-buying process convenient for our customers is always our goal. Thank you for choosing us and sharing your feedback. We look forward to serving you again in the future!

Working with Lee was fantastic, made the whole process

Working with Lee was fantastic, made the whole process seamless and they were forthright with all their costs. Highly recommend them

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We are thrilled to hear about your positive experience working with Lee! Providing transparent and seamless service is always our goal. Thank you for recommending us, we truly appreciate your feedback. If you ever need anything else, feel free to reach out.

Luis always goes above and beyond whats expected.

Luis always goes above and beyond whats expected. He makes sure everything is done properly and in a timely manner.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We are thrilled to hear that Luis exceeded your expectations. Providing top-notch service in a timely manner is always our goal. We appreciate your feedback and look forward to serving you again in the future.

Nice staff, great service, fun cars to look at in the

Nice staff, great service, fun cars to look at in the showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our staff, service, and showroom cars. While we can't allow service customers to drive the showroom cars, we appreciate the suggestion and will definitely keep it in mind for the future.

Everyone was incredibly kind and professional.

Everyone was incredibly kind and professional. Edwin was a pleasure to work with and I wouldn’t have any issues recommending him to my friends.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Stacey, thank you for your kind words! We are thrilled to hear about your positive experience with Edwin. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. Thank you for choosing us!

Great people and very professional.

Great people and very professional. Palmer Dodge is a great company to do business with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Palmer Dodge. Our team works hard to provide excellent service, and we appreciate your feedback. If you have any questions or need assistance in the future, feel free to reach out.

My experience at Palmer Dodge in purchasing a new Jeep

My experience at Palmer Dodge in purchasing a new Jeep Grand Cherokee was seamless. All my needs were exceeded every step of the way.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at Palmer Dodge! We're thrilled to hear that your purchase of a new Jeep Grand Cherokee was seamless and that all your needs were exceeded. We appreciate your feedback and hope you continue to enjoy your new vehicle.

Great experience at Palmer.

Great experience at Palmer. Quick and easy to purchase our new Jeep. Would definitely recommend to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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