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Palmer Dodge Chrysler Jeep RAM

(7,913 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Reviews

(7,913 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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They were all so effective and efficient.

They were all so effective and efficient. They did our service appointment quite easily for us and in a very kind way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Veroga, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you with your service appointment in an efficient and kind manner. We appreciate your feedback and hope to serve you again in the future!

Everyone I dealt with throughout the entire process was

Everyone I dealt with throughout the entire process was 100% professional and very nice to my entire family.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeffrey, thank you for sharing your experience! We're thrilled to hear that our team provided you with top-notch service. We appreciate your kind words and look forward to serving you and your family again in the future.

Great experience.

Great experience. Will was great in handling things. I would recommend you to anyone for purchasing a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Ralph, thank you so much for the kind words! We're thrilled to hear that Will provided you with a great experience. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Thank you for choosing us for your car purchase!

Rich in the service department is awesome- he was very

Rich in the service department is awesome- he was very helpful and the service appointment was fast and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Paula, thank you for taking the time to leave us such a positive review! We are thrilled to hear that Rich provided you with awesome service during your visit. We strive to make every service appointment fast and efficient for our customers. We look forward to serving you again soon!

Very helpful and attentive would recommend to anyone

Very helpful and attentive would recommend to anyone awesome staff wait time Wasn’t too bad at all compared to past experience with other dealerships

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive feedback, Etheridge! We are thrilled to hear that you had a great experience with our staff. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Purchased online.

Purchased online. Damaged wheel was not disclosed. Vehicle was dirty when I picked it up which was disappointing, so damage was not noticed until I washed the vehicle. Vehicle delivery not offered. No follow up from Management after the sell

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so sorry to hear that you were left unsatisfied with any aspect of your car-buying experience. We want to learn more about this matter so that we can do whatever we can to help. Please reach out to us when you can! Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

Great buying experience with awesome people!

Great buying experience with awesome people! Definitely will recommend Palmer Dodge to friends for new or used vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience! Thank you for recommending Palmer Dodge to your friends. We take pride in providing exceptional service and quality vehicles to all our customers. Don't hesitate to reach out if you need anything in the future.

The staff at Palmer was friendly, informative, and fast.

The staff at Palmer was friendly, informative, and fast. The waiting area was clean and provided a variety of free snacks.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Ron, thank you for sharing your positive experience at Palmer! We're thrilled to hear that our staff provided excellent service and that you enjoyed our clean waiting area with free snacks. We appreciate your feedback and look forward to serving you again in the future.

As always Palmer dodge and the mechanics that work there

As always Palmer dodge and the mechanics that work there are top notch. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Palmer Dodge and our mechanics! We're thrilled to hear that you had such a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

Fast and efficient.

Fast and efficient. Thanks for valuing my time and days off from work. Will be back too to get a new jeep in April 2025

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had such a positive experience with us! We aim to provide fast and efficient service to all of our customers. We look forward to welcoming you back in April 2025 to find your new Jeep. Thank you for choosing us!