Rick Case Hyundai of Duluth

Matt Hunter's service was great. No sooner than I drove into the car port Matt was there with a friendly greeting. I was very impressed with his professionalism and knowledge. My disappoinment, however was with the service department techs, that worked on my car. This is the second time in less than a month that I brought my car in for service and it has come back with oil stains on both the inside/outside of the car. My last visit the techs, damaged all four of my rims and left oil stained hand prints on the outside of the car. This visit, they left oil prints of their fingers all over my glove compartment and the inside of the driver's door. I sent Matt Hunter two pictures and a video of it .The glove compartment box was unlocked, and I am sure upon turning my car over to them it was locked. Oh, I almost forgot, on my last visit my key was misplaced and one had to be to be made to send me on my way. I was there 45 minutes before someone decided to make another copy of my key. I have been using the services of "Rick Case" for 5 years and my last visit as well as this visit (except for the excellent service I received from Matt) has me wondering if I should continue to have my car serviced there. It's no longer a new car so I guess it can be handled any kind of way. That bothers me. If my business is in any way appreciated more than a "I'm sorry for the inconvience" and excuses for bad service is needed. Any other time, I have had stellar service under the management of Monica and since her medical absence the service I receive on my car now is very questionable. I know "Rick Case Dealership" to be more than this, so I leave it in your hands to better accommodate a veteran parton

I bought this car on Halloween 2012 and the entire team led by Fred Scott in Sales and the GM treated me great. They got me the exact car I wanted and the best price I could imagine. This was the best car buying experience of my life and I have owned many cars. They went above and beyond what I thought car people can do to make this a seamless transaction. The young lady finance was also very professional and efficient. The car is amazing and has performed above and beyond expectations. I have also returned for service and they have been superb in every way and made each visit a pleasure. I strongly reccommend this team at Rick Case.

Matt Hunter's service was great. No sooner than I drove into the car port Matt was there with a friendly greeting. I was very impressed with his professionalism and knowledge. My disappoinment, however was with the service department techs, that worked on my car. This is the second time in less than a month that I brought my car in for service and it has come back with oil stains on both the inside/outside of the car. My last visit the techs, damaged all four of my rims and left oil stained hand prints on the outside of the car. This visit, they left oil prints of their fingers all over my glove compartment and the inside of the driver's door. I sent Matt Hunter two pictures and a video of it .The glove compartment box was unlocked, and I am sure upon turning my car over to them it was locked. Oh, I almost forgot, on my last visit my key was misplaced and one had to be to be made to send me on my way. I was there 45 minutes before someone decided to make another copy of my key. I have been using the services of "Rick Case" for 5 years and my last visit as well as this visit (except for the excellent service I received from Matt) has me wondering if I should continue to have my car serviced there. It's no longer a new car so I guess it can be handled any kind of way. That bothers me. If my business is in any way appreciated more than a "I'm sorry for the inconvience" and excuses for bad service is needed. Any other time, I have had stellar service under the management of Monica and since her medical absence the service I receive on my car now is very questionable. I know "Rick Case Dealership" to be more than this, so I leave it in your hands to better accommodate a veteran parton.

Our car-shopping experience at Rick Case Hyundai in Duluth was a very pleasant one. Everyone that worked with us was friendly, courteous and professional. More importantly, we felt we were dealt with honestly and fairly. We would recommend this dealership to everyone we know. When we are ready to purchase or lease our 4th Hyundai, we will definitely be back to Rick Case.

I visited Rick Case Hyundai in Duluth for a new car. Everyone was helpfull, especially Manish. Dealership was very clean. I would recommend to family and friends.

I've used this dealership since I purchased my Sonata in 2010 from Carmax and I've always had a good experience. The service representatives always recommend the appropriate services to keep my car in good shape. They also always have a special going and offer me the best rates for the services I receive.

Excellent customer service Fantastic sales sevice Freindly and no pressure sale experience Good financial experience Knowledge and helpful sales person Financial assistance was superb. I

I just bought my new 2013 Hyundai Elantra GLS and he has been the most pleasant sales person I ever had. I will definetely recomend him to all my friends and family.

I just bought my new Hyundai Elantra GLS with Manish Rajpurohit, he has been very friendly and helpful through out the whole process. I will definitely recomend him to any one that has a car buying in their near future.

Went in for a standard oil change. Didn't expect anything more than that. Matt was very helpful and friendly. He explained everything to me and was not rude like some mechanics are to women at other locations.