Reviews
I recently bought a car from Rick Case dealership.Fred...
I recently bought a car from Rick Case dealership.Fred Scott and Michael Whalen were very nice and courteous to do business with.They were friendly,helpful and treated me in a professional manner.I was very pleased with everyone I came in contact with.I would highly recommend your dealership to all my friends.Thanks to everyone and wish all of you the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve was great and I would recommend anyone to work with...
Steve was great and I would recommend anyone to work with him. very knowledgable about the product and industry. Gave me a great deal and very user friendly. I love the car and he made it fun. Can't say that very often when buying a car. Fantastic new car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My mother found the car on the internet for me. She told...
My mother found the car on the internet for me. She told me about the car; I went to the dealer to check out the car. I was afforded the opportunity to take the car on a 2-3 day test drive. I travel for work, carrying with me large cases, so Fred offered for me to take the car to test the cases in the back. Thanks to Fred, I was able to make sure the car purchase would work for me. Thank you Rick Case Hyundai and Fred Scott!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After visiting several dealerships we finally found a...
After visiting several dealerships we finally found a salesperson that was NOT the sterotypical 'used car salesman'. On our second trip to this dealer we met Steve Hall. Steve was honest and seemed very genuine. He made it a point to show us all the details about the car. Steve was also very straight forward about the negotiation process as well. I would happily buy another vehicle from Steve.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Prior to getting in touch with Deshannon Lewis at Rick...
Prior to getting in touch with Deshannon Lewis at Rick Case in Duluth, I had spent a solid month trying to find the specific 2011 Hyundai Elantra configuration I was looking for. Being that the car is in such high demand, dealers had little to no interest in actively tracking one down for me. That was not the "case" at Rick Case, however. Deshannon Lewis and Matt Rowan took a very proactive interest in finding my car for me, and Deshannon continually kept me updated on their progress. Once they secured the vehicle, you would think there would be no room for bargaining on price, since they knew they had THE car I wanted. That was not the case, however, and throughout the purchasing process, Deshannon was upfront, honest, and extremely respectful. In just a few minutes time, we'd reached an agreement on a very fair price, and they even beat the financing offer I had prearranged with my bank before visiting the dealer. Thank you Deshannon, Matt, and everyone else at Rick Case in Duluth for making my car buying experience nothing but positive. We won't be looking anywhere else when it comes time to replace the wife's car later this year. Don't waste your time anywhere else! Go to Rick Case in Duluth, skip the "silly car games," and get the car you want for a great price!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
For the most part everyone's greeting was pretty...
For the most part everyone's greeting was pretty pleasant. Maurice and Reginald worked very hard to provide me with the the car and payments that I needed. Although they were both fairly new, they seemed very familiar with Hyundai's policy. Overall my visit was very pleasant and I am very satisified with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fred Scott was a really good Sales Associate. I...
Fred Scott was a really good Sales Associate. I appreciate the time he took to help with the finding and purchasing of my new vehicle. The dealership is good overall. Its clean, yes clean and lots of friendly faces. Thanks for making my time with you all interesting yet over-all a great one. Thanks again Mr. Two first names..lol
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ive been to other car dealerships before and always ran...
Ive been to other car dealerships before and always ran out of there because I always felt like a number and a last minute sale but I have to say... working with Aron Vincze at rick Case Hyundai, that was not the case! he was very Knowledgeable, seemed dedicated to meeting my needs and my budge. I walked out of there with a NICE car that exceeded all my expectations but fit right into my budet. Over Aron Vincze my sales made this experience a good one for me! you better believe that I will let people ablout this place!!! GO RICK CASE OF DULUTH!!!! Sooan Isaac Very Satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a used car
Kevin Daniels at Rick Case Hyundai was professional and...
Kevin Daniels at Rick Case Hyundai was professional and knowledgeable. He made the process of buying a new car a pleasant experience. I bought the car at an excellent price with a streamlined financing process. I highly recommend Rick Case Hyundai in Duluth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've owned my Hyundai since I purchased it new in 2000....
I've owned my Hyundai since I purchased it new in 2000. I've put over 130,000 miles on her without the first problem. My intention was to purchase a new Hyundai because it has been such a good vehicle for me all these years but my friends and family insisted I compare other cars before I made my decision. We visited several dealerships prior to visiting Rick Case Hyundai in Duluth. That's where I met Steve Hall and he made me feel right at home and showed me several diffrent vehicles that had the options I was looking for. Steve answered all my questions and explained a lot of things about the car that I never even would have thought of. Steve felt like an old friend from the beginning and was a pleasure to work with. He was patient, never presuured me and I could tell he truly had my best interest at heart. After having looke at everything else out there, I knew when I drove my new Sonata that it would be the car I would buy. It beat the other cars hands down. It has more features than I ever imagined, gets better gas mileage than any of the other cars I looked at and has the best warranty on top of it all. Steve is someone I'll recommend to anyone thinking of buying a car, and I've never been able to say that about anyone car dealer. I don't think you'll ever find a more professional, knowledgeable, courteous and genuinely friendly person to work with. Keep up the good work Steve!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
