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Rick Case Hyundai of Duluth

(1,336 reviews)
Visit Rick Case Hyundai of Duluth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 413-0519 (866) 413-0519
Used (866) 776-1250 (866) 776-1250
Service (888) 609-5766 (888) 609-5766

Reviews

(1,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Hyundai of Duluth from DealerRater.

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Mr. Parkis Wonderful

Tony Park deserves a raise. He defines customer service and has never let me down. I trust what he tells me and he never pushes unneeded services. A true professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Director Rick Case Hyundai Duluth

A dealership that gives back

Rick Case Service Department is bar none above the best. They take care of their customers as if we are family. Tony Park remembers my name every time I come in. I am a rewards member which gives me discounts and to top it all off today they had a customer appreciation event going on and I even got myself a windshield visor as a gift for thanking me for coming in. I love Rick Case.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Director Rick Case Hyundai Duluth

Everything I've experienced has been first-class

i am very impressed with the dealership, from the Sales Consultant, RL Williams, to the Finance Manager, Josh Mikkelsen, to the service department, especially Service Advisor Tony Park.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Fantastic

Very pleased with our overall buying experience, awesome staff and very easy to work with! We will definitely be back to purchase our next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Service Department is Awesome

Rick Case Hyundai service is by far the best I have ever experienced. The whole write up staff and especially Jennifer go out of heir way to make you fell welcome and like you are part of the family. I recommend them to anyone looking to have your car serviced. Thank you Jennifer and all the staf at Rick Case. Sincerely Customer for Life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Director Rick Case Hyundai Duluth

New car purchase

I am really enjoying my new car the Hyundai Tucson limited and I definitely had a great experience with the team ay Rick Case. This is my 2nd time buying a car from this dealership and I'm sure it will not be the last. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome back to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

amazing service department

the service staff at Rick Case is amazing. This visit I was helped by Jennifer who greeted e with a warm smile. Went over everything my car needed and gave me an estimated wait time that actually ended up being less time then she told me. She wet over the inspection and what my vehicle will need my next visit. I appreciate the honesty she provided me. I will definitely be back and ask for Jennifer next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Director Rick Case Hyundai Duluth

Service at Rick Case

The Sunday service hours are the best. I get in and out without hardly any wait and everyone is so helpful. Last Sunday Jennifer Osborne greeted me by name and got me in and out. She even lifted my hood and showed me my air filter. I especially appreciate the hours as I work 6 days a week and this makes it convenient for me to bring to a dealership that is open for service on Sundays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Director Rick Case Hyundai Duluth

I came, I saw, I signed.

By far the best dealership I have purchased a car for a long time. As long as you do your homework on your car purchase, this dealership makes it easy for you get in and out with your car purchasing process. We'll be back in few year with our next Hyundai purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Blessing lived up to his name . . .

Can't begin to express how much I enjoyed working with Blessing Iyere. He was honest, personable, and truly cared about me as a person and customer. I had every intention in buying a Honda Accord but after getting every stereo-typical "car salesman" tactic from a guy over at the Honda Delership, Blessing made all the difference. If you're going to Rick Case, ask for Blessing. He lives up to his name!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth