Reviews
Incredible
Great all the way around!! Everyone was kind and efficient. Appreciate the great customer service!! They helped us very much and I will definitely return!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
AMAZING EXPERIENCE!!!
My first car buying experience was great. Couldn't have asked for a better salesman to help guide me to the car that fits my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Circumstance.
I was in need of new car due to circumstance with my very old Honda. I decidec to try a Hyundai for a change. I am pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Great experience.
We had a great experience working with Chris Gaines on purchasing our new car. Everyone at the dealer ship we dealt with were professional, courteous and helpful as needed without being pushy as sales people often are. Overall we had a great experience and would recommend Chris and others at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
really bad experience with service
I'm really pissed off with the service , I've paid extra 2000 bucks for my 5 year oil change and dent less paint, every time I come here its bad response, the front desk people blames the technicians and some sort of silly reasons. They make you sit for hours just for oil change, plz don't get any other thing fixed at this place, I had really bad experience with making me sit for 3 hours and at the end said we don't have this part, called me again next day ro get it fixed , I gave them 3 mire days and made sure before I gave the key to get serviced, again after an hour the same reason, they don't have part. I left msg to service director Tammy Baker but noresponse, I spoke to Tony the assistant manager he not helpful. I made a big mistake paying those extra bucjs for my 5 years service, instead I would have got it done outside without killing time and paying extra money.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome Purchase
I have dealt with many dealeships over the years; this was the best experience I've EVER had. Ace Antoine was phenomenal as a salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Dealer experience
Me and my wife had a great experience with Chris Gaines as our sales consultant. We had exactly what we wanted. When we got to the dealer, the car was waiting for us and everything was straight forward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Great new car purchase experience
My entire experience at Rick Case Hyundai was great from the start! I was greeted on the lot by Richard Williams. From that point on, it was all uphill. Chris Smith provided some history about the dealership's owner. Mr. Williams sat with me to find out what I was looking for. My test drive gave me something to consider over the weekend. Before I left, I had scheduled a follow-up appointment. What I really appreciated is that Mr. Williams was able to accommodate me when I had a change in my schedule. He and Phillip Stancil made sure that I had everything that I needed before I left the lot with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
It was nice and fast
Good I was happy I would recommend u guys to friends and family. Everyone was helpful and friendly. I hope u guys cont to be as nice to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
New car should look new when bought new
Spent too much time at the dealership and had to make 2 trips within the first 3 days to finally get the car buffed and waxed as a new car should look. After the third time, all the specs and poor buffing residue from the initial waxing was removed. The staff is friendly but the after the sale time spent at the dealership took the fun out of buying a new vehicle.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. We are glad that we fixed the wax and buffing. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
