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Rick Case Hyundai of Duluth

(1,336 reviews)
Visit Rick Case Hyundai of Duluth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 413-0519 (866) 413-0519
Used (866) 776-1250 (866) 776-1250
Service (888) 609-5766 (888) 609-5766

Reviews

(1,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Hyundai of Duluth from DealerRater.

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Great Customer Service

Blessing Iyere was absolutely a BLESSING, even those I was so upside down on my current car, Blessing worked with me, he made me feel comfortable, and he gave me great service. I really felt like Blessing cared about me and making sure I got a great deal. Yes it took some time before the deal happen. But the most important thing is they was able to get me out of my high interest rate loan and work out car payment that I could live with. Thank you God for Blessing and his team for making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Great Customer Service

I enjoyed buying a car at this dealership. Great customer service and Blessing Iyere (salesperson) was nice to show me and test drive all cars I wanted. He's a great salesperson. I would work with him again if I had a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

I Got my Dream Car

I came to the dealership on a Tuesday with my father to check out some options (a Sonata and an Elantra). They didn't have all of the ones in stock that I found online, but Blessing Iyere was very thorough and efficient in finding the right car. He explained every step of the way and all of the options, very friendly and personable. Although I was very picky, Blessing was very patient and allowed me to test drive and check out any car I was interested in. We were able to find a 2016 white Elantra with a beige interior, but I wanted a black exterior with a beige cloth interior instead of leather, and I wanted the tech package that included the 7" display screen with navigation. He explained to my father and I that there wasn't one in stock here, but he can easily get one for me by the end of the day at another Rick Case dealership if there was one in stock. I had to leave before I could make my final decision on which car that I wanted, so I rescheduled on Friday. That morning when I walked in, Blessing was able to get the EXACT car that I wanted. It was a 2016 black Elantra sports edition with a cloth beige interior with the 7" display screen with navigation. We took the time to test drive it and check out all the specs. Blessing did a great job demonstrating all of the features with me in the car. The managers there were very friendly and took time to get to know us. We were able to get a proper price, and I left the dealership with my beautiful dream car that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. We are excited to know that we were able to get you the car you wanted!!! Enjoy your 2016 Elantra! Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Great First Time Buyer Experience

I came in looking for a Hyundai with my fiance. When we first arrived, Blessing came right up to us and talked about what we were looking for in a car. After that discussion, he showed us 3 cars that he thought would be perfect for us. He explained everything to us about the differences between the 3 to make sure we were getting what we wanted. He was very helpful. He even came in on his day off to help us with tags for the car since I didn't have a Georgia License the day we bought the car, (I moved into the state a few days before the holiday weekend and didn't make it to the DMV before then.) This was very nice after dealing with other dealerships who didn't want to take us seriously since we are younger car buyers (23/24). I wish we would have come to this dealership first. If you come to this dealership, look for Blessing Iyere. You will have a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Very Pleased

We did not plan to buy the car when we walked into the dealership but we were offered such a good deal we couldn't turn it down. Everyone was respectful, nice, knowledgeable, and seemed interested in providing us with what we were looking for. We have already told several people about our positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

David Han was super helpful in helping me purchase my car

The salesperson who helped me purchase my Elantra, David Han, was super great! He took the time to make sure that I was satisfied. Would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Blessing was a blessing

I have purchased three vehicles from this Dealership and all three experiences were great. I went in for service and I noticed a flyer that was in the waiting area regarding the trade-in program that they have. Blessing Iyere saw me pick up and put down the flyer a couple of times and came to my aid and was very helpful. He answered all of my questions sought answers to the ones he wasn't quite sure of and he smiled the entire time (NOTHING LIKE GREAT CUSTOMER SERVICE). I feel they have a great employee in Blessing Iyere,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. You are always welcomed to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Stress-free, no haggle experience

This is the first pleasurable car buying experience I've ever had. I was treated as if I purchased a Bentley. Everyone was courteous and friendly. Ace Antoine was an exceptional salesma and remained patient throughout my analytical decision-making. Phillip in finance was wonderful, as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Great Dealership

We worked with Insoo and he was a great salesman. He gave us a lot of information and helped us settle on buying a new Hyundai Santa Fe Sport. We are very pleased with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Tired of Waiting

Waited 3 1/2 hrs each of 2 visits to obtain vehicle. This was tiring & we were about to leave dealership & purchase elsewhere. Waiting on call-backs is another problem. Understandably, people were busy, but not too busy to make money! Please understand, this was the July 4th weekend, in all fairness.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth