Skip to main content

Rick Case Hyundai of Duluth

(1,336 reviews)
Visit Rick Case Hyundai of Duluth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 413-0519 (866) 413-0519
Used (866) 776-1250 (866) 776-1250
Service (888) 609-5766 (888) 609-5766

Reviews

(1,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Hyundai of Duluth from DealerRater.

Want to share your experience with this dealership?

Write a review

A BLESSING

Blessing Iyere was absolutely WONDERFUL to work with! His name says everything you need to know about him, he is truly a BLESSING! I got the car I wanted and at the price I needed. He worked with me, he made me feel comfortable, and he gave me great service. I really felt like Blessing cared aout me and making sure I got a great deal. Thank you God for Blessing and thank you Hyundai for my wonderful car and your wonderful service! -Brianna T.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

excellent

Blessing was awesome to work with, really got me the car I wanted and the price I wanted too. VERY satisfied with his service. I recommend this dealership highly...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Salesman

Henry was awesome he was very knowledgeable of the vehicle and his customer service was great... I will definitely recommend this dealership to friends and family..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Bridgette for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

my review is not much different than what i've already said

great. i don't know what else to say in this survey except i hope our new hyundai lasts as long as our hondas did. is that enough words?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Awesome, stressfree experience!

I was pleasantly surprised by the quality of customer service I received. Everyone was very hospitiable and I received folllow up calls to rate my experience (not for sales pressure). I even received $300 off my purchase for completing a survey. My skeptical side was prepared for a "bait & switch" or a long day of haggling. Neither occurred. I merely stated my financial requirements and they were met within minutes. My sales associate (Ace Antoine) was phenomenal! He was patient and actually listened to my wants and concerns. Salesmen at other dealers addressed my husband as if HE made MY decisions (which infuriated me). From our initial meeting, Ace addressed me, with no pressure, and sold me the exact car I wanted. He even took time (AFTER the sale) to demonstrate all the features of my new car. Phillip Stancil in finance was awesome as well. He made sure I received the rate and price I desired. I wish all dealerships would follow their example!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you JJ for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Way to go Rick Case!

Everybody was friendly, energetic and the atmosphere was very upbeat. My salesperson (Ace Antonio), was on the ball. He got me the car that I wanted and it didn't take all day! I contacted him via web site on a thursday (we chatted at 2am in the morning! lol) and on Saturday I went in to meet him, a few hours later, Badaboom Badabing, I rolled out in my brand new Sante Fe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Enjoy your Santa Fe! Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Outstanding!!

Rick Case goes above and beyond in customer service, product quality and reliability! I've be a customer for 4 years and as many vehicles newly purchased. Would go anywhere else to buy or service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Liked the experience

I enjoy my car. It is nice and people seem to think it is the best looking hyundai they have ever seen. Very happy i bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth

Bad Service

For the second time I brought my Hundai in for a recall and because of a previous problem I asked the service dept to verify that the part I required was in stock prior to making the appointment. They assured me they had it. Once again I arrived and was told that the part was not there. Once could be called a mistake but twice???? I will never do business with this dealer again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience was great Mr. Williams was very helpful.

I gave the rating of excellent because I have bought about 13 vehicles from this dealership. They have always been there when needed and helpful when I Made my last purchase of the Equus A very happy buyer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Wow, thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome back to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth