Reviews
There's a reason I'm a repeat customer
This was my second purchase from Rick Case. I returned because of the amazing customer service and will again. I tell all my friends what a great experience I had. Hamilton listened to my needs, noted my wants and worked hard to stay within my budget. He was funny and efficient. I walked away with more car than I expected based on my budget. Dale and Philip were fabulous and got me a great rate on a new car. I came in looking for a used car, I drove out with a brand new Elantra with all the features I was looking for in a used for less than I expected to pay for a certified preowned!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you again in the future. Welcome back to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Great experience
Really worked well as a liason between us as the customer and the finical managers. I would recommend R L to help anyone! Honest salesman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Made a supposed to be terrifying experience truly wonderfu!
I would first like to thank Mr. Darrow Moore. He truly made the whole car buying experience very bearable and pleasant. His demeanor for the entirety of the sale/purchase exchange was kind, pleasant, and extremely professional. I was in terrible need of a car, and had to purchase one THAT weekend. He worked extremely hard to get the car I desired at an excellent price. It wasn't only while I was at the dealership that he worked hard either. He worked around the clock to collaborate with his staff to help me with exactly what I needed. And like I said before, I was terrified and absolutely dreading the whole process. But Darrow, and the Rick Case Hyuandi team, made me feel comfortable and at ease. ALSO, I absolutely LOVE my new Hyundai Elantra GT. It's absolutely terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
It was great until the 2 hour wait to pay; in cash
I made an online appointment, and was confirmed by E'Lexus DeLeon. I was met at the dealership by Joel Hamilton who gave me a great test drive. The sales manager, whose name escapes me, was good with getting my trade in looked at , and made a fair offer. Then the wait began,. I realize that it was a Saturday, and I knew some of the wait was to get the Used Car i bought cleaned and ready to go, but, seriously. I WAS THERE FOR 4 HOURS, and was paying cash. That is the reason for the 3 stars in overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
5 Cars - 5 Stars - AWESOME!
We just purchased our 5th car from Rick Case Hyundai where we requested and were rewarded with our once-again 5-star salesman, Mike Green. Mike finds out what you want and gets it and then he goes beyond your expectations with excellent care and knowledge. I highly recommend Rick Case Hyundai - for both sales and service - but be sure to ask for Mike when buying - He's the best! You'll become a repeat customer too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Hyundai Duluth
Great Service
My Service Advisor was Lijo, he was courteous and professional. It was quick and pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Manager Rick Case Hyundai Duluth
amazing service
a+ service. quick in and out. No fuss no muss. They treated me like family and I appreciate it very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Manager Rick Case Hyundai Duluth
Rick case hyundai duluth
I came in worried about my check engine light on. I was greeted the minute I pulled into the dealership by a nice gentleman named Tony Park. He not only calmed me down, but got my car in quickly and come to find out my gas cap was loose.- Boy did I feel silly, Tony never once made me feel uncomfortable and actually told me that happens all the time. I appreciate the friendly manner in which Tony took care of me and I will definately be back to Rick Case Hyundai Duluth for all my servicing needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Manager Rick Case Hyundai Duluth
Over all great expericance!
Service was great & the service advisor Jiwoong Lee was very helpful!
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Manager Rick Case Hyundai Duluth
GREAT SERVICE
HAD A GREAT SERVICE EXPERIENCE WITH MR. DAVID SANTOS. HE WAS FRIENDLY AND KNOWLEDGEABLE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Tammy Baker Service Manager Rick Case Hyundai Duluth