Reviews
Great Experience
I went in just looking to see what sort of deal I could get for my used car, and ended up walking out with a new Accent! Michael was a great person to work with, not pushy, and didn't try to sell me any of the fluff crap he knew I wasn't interested in. I would certainly buy a car from him again (hopefully though this one lasts a while!)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
Great Sales Experience
This was my second purchase from this dealership. Michael Morand made sure I found the car I wanted and made this a very smooth purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
Excellent Dealership and outstanding Salesman
I recently purchased a 2015 Genesis from Rick Case. This was my second car from them in as many years and my 6th Hyundai ever. I have the joy of meeting and dealing with Michael for this purchase. Michael was warm, friendly, knowledgeable, and accommodating. His knowledge of the car and no pressure sales technique made this experience very enjoyable. I would high recommend Rick Case Hyundai to anyone and always tell them to ask for Michael. You won't be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
my new car
Awesome people and they always try to help you with everything im pretty sure im going to stay with them for a long time. They will always keep fighting antill you get the best deal and never says no thats what i like about them the most
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
Great
Super friendly, kind, patient, informative, etc.. Definatley recommending him to all my friends! Also very funny, never got me bored! A very great guy!!! 100%
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
Great experience!
I recently purchased a 2008 Hyundai Santa Fe from Rick Case in Duluth. My sales consultant, Mike Green, was friendly and helpful, and worked hard to get me through the car-buying process fairly stress-free. I am sometimes not the easiest person to deal with when I am buying a car, but everyone at the dealership was willing to work with me to make sure that I got the car I wanted for the price and terms that I needed. I am very pleased with my Santa Fe, and would purchase from this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
Great Awesome Excellent experience
Rick Case Hyundai Duluth went above and beyond great service. The whole deal was handled via internet and phone and the car was delivered right to my front door. ( I never left the house through the whole process ). Thanks You Rick Case Hyundai Duluth !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
outstanding
Got us exactly the deal we wanted at the best price! Best service I've had Car shopping! Be sure to ask for ALEX CALDERON
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
Bait and Switch
No words can describe how angry I am right now! After an exhaustive to find the perfect used car, I, unfortunately settled on a car from this dealership. BIG MISTAKE!!!!!! Went to purchase the car, after several phone conversations with sales people only to be told, "oh, that sold this afternoon, let me show you some other cars." We tried to see it the day before and were told that it was getting a new timing belt and it was up in the rack so we couldn't drive it. We made an appointment to come back and it was sold!!! This is classic "Bait and Switch", this dealership is not run with the principals of integrity. I will NEVER shop this dealership for a car. They are not trustworthy and are dishonest! BEWARE!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good car buying experience
Michael was great to work with, super helpful and incredibly friendly. I had no idea he had been there for such a short time until my boyfriend mentioned. I recommend everyone speak with Michael about a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth
