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Rick Case Hyundai of Duluth

(1,336 reviews)
Visit Rick Case Hyundai of Duluth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 413-0519 (866) 413-0519
Used (866) 776-1250 (866) 776-1250
Service (888) 609-5766 (888) 609-5766

Reviews

(1,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Hyundai of Duluth from DealerRater.

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Great Service, Hands Down

My experience at Rick Case Hyundai in Duluth was smooth and hiccup-free. I first purchased a vehicle last year with Alex and it was my first time buying so if you can imagine I was quite nervous. Alex made sure he related to me and put me at ease about buying. I ended up with a really good deal on a brand new (at the time) car. A couple of weeks ago I went in to talk to Mike M. about a trade in, thinking there's no way he could get me a better deal on a new car, and I was dead wrong. I got a brand new (now) vehicle with more features for an even lower financing rate, and not much difference on the note. Overall I'm super please with the team at Rick Case Hyundai, especially the guys I worked with because they made sure I got the best deal possible and were super transparent. I would most definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Emmanuel

Great guy. Kind and honest. Willing to work hard to get the deal I wanted on the exact car I wanted. Knowlegable and not just a car pusher. Gave his honest opinion even if it may not have sounded like a line from corporate. Of the dealerships around nobody could get the pice as low as rick case.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

My experience was great!!!

My experience with Hyundai Rick Case was amazing the pricing, deal, financial signing, and etc. Were all great experiences I had at the dealership. The time I spent here was all worth it for my new 2013 Genesis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Sonata purchase

Great experience. Michael was knowledgeable and spent a lot of time with me. No pressure and presentled clearly the bennifits of owning a new Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Ms. Barkley

Hamilton Dueberry was an excellent representative of Rick Case Hyundai. I purchased a 2014 Hyundai Sonata GLS and I am very satisfied with my purchase and Hamilton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Great Customers Service

By far the best Customer Service I've had in awhile. Michael Morand and Ken Hinger helped me out and provided me with just great overall customer service. Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Buy a vehicle

Mr.Morand was professional and explain all facets about my new car. I am a very happy customer.Rick Case did not disappoint, 3rd car with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome back to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Friendly

This dealership was very friendly and welcoming. They were also very accommodating to my price range. I would definitely return one day to buy more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the near future. Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Great Experience

Michael did a great job with ensuring we were very happy with our purchase, he sold us on the car choice. I would recommend him to my friends and family. Outstanding job Michael!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

Best car sales experience yet.

Larry helped me along the process of purchasing a new car. For making such a big decision, Larry really reached out and went out of his way to accommodate my needs with the purchase. He is extremely professional and very easy to get along with. He seems to care about his customers, which is something that you do not see to often in the sales industry. I will recommend everyone that is in the market for a new purchase to go through Mr. Fitzpatrick because I know you will be as pleased as I have been with his service. 5 Star service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth