Toy Barn

Brittany with Toy Barn provided superior service!! She was professional, extremely knowledgeable, patient, thorough, and kind!

At the Toy Barn I was treated like royalty.. This was the best car buying experience I've ever had.. Greg made me feel the most important person in the world.. I'm looking forward to my next vehicle purchase from Greg and the Barn..

Toy Barn agreed to purchase my car. I overnighted the title, they were to wire payment within 24 business hours. A week later they still have not wired payment. I ask Nathan to overnight my title back to me due to non-payment. He agreed but never complied. I’ve read where this is a common practice for them. If you buy from them, make sure they have infact paid for what you’re purchasing and they have clear title. I still have my car but now have to get the title replaced because of these people.

Exceptional customer service. Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!!

WARNING TOY BARN WON'T SEND YOU TITLE AND THEY DON'T CARE. A lot of people are saying when a car dealer can't get you a title to the car you bought its fraud. I don't know, but a lot of people seem to have that opinion. I purchased a vehicle from Toy Barn on 03/31/23. I still don't have a title. They promised it by the end of week multiple times, and it never happens. Joe Casa keeps telling me he will "check with staff" and get back to me and doesn't. I am going to have to get my 4th temp tag next week and have had to file a complaint with the Ohio Attorney General. Make your life easier and don't do business at Toy Barn. They are making their failure my problem and it's a waste of time.

Sellers Beware! They contractually strung me along for 3 weeks promising a wire virtually every day and couldn't pay. Even pushed me to overnight title without any payment or specific time frame for payment. Be aware there may be financial troubles!

I bought the cheapest car that Toy Barn will most likely sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and Eduaruo.) Turns out the Sales/finance person didn't record my social security number properly and the title couldn't be processed. I had to repeatedly call the dealership to find out what was going on. Brittany was awful to talk to and would not take my calls or requests seriously with vague answers and not getting a manager involved when it was clear there was an issue. Thankfully, when I finally went into the dealership, Chris was able to help and get this figured out. Hand delivery of the title was a nice touch. This dealership is really cool and full of supercars, so I hate that this was my actual experience with this dealership. Suggestion: put checks and balances in place so someone will reach out appropriately if there is an issue on the dealer application. Also, have someone else answer the main line.

ALL-STAR TEAM & VEHICLES! Hands down the best car buying experience we have ever had from start to finish. This dealership is something special with Eduardo (in Sales) and Zack (in Financing) to their team of service professionals working together to put the perfect package together! They also have all the best contacts that helped us easily sell our existing lease vehicle. Totally seamless processes and it was fun!!! Will buy from them again and again!

I had an amazing experience with The Toy Barn. Brittney was very easy to work with.

This place is an experience! Just bought my second vehicle from there. It was a super easily and stress free experience. I would definitely by another car from them again in the future.