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AutoNation Ford Katy

(3,537 reviews)
Visit AutoNation Ford Katy
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (866) 879-2075 (866) 879-2075
Used (866) 868-7017 (866) 868-7017
Service (866) 983-1228 (866) 983-1228

Reviews

(3,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Katy from DealerRater.

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Honest service

Little bit of a long wait with many people in the dealership but it was adequate overall

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!

2016 Ford Escape Sales Experience

Other than having to stay very late to get what I wanted..everything went smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

Ford F150 Lariat

Excellent experience purchasing my new truck. Only negative was that they ran out of plastic pouches for the paper license plate. Had to leave with the paper tag without protection from the elements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

Great sales and customer service experience

Great experience in dealing with Chris Blair and his support team! I received a great deal and a great vehicle. They all worked together to get the deal done efficiently and without unnecessary complications.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.

Buying my F-150

I took my old yellow Escape for repairs to AutoNation Ford in Katy, Tx with a sinking feeling we were going to have to "put 'er down". I was right - after speaking with Nick Klumpp in the service dept. I started looking around for a new truck and Paul Adams and Mike CyBulski walked me through the details and put me in a new F-150 the next day! I feel they were very fair and HONEST (yeah I said the H word about a car Dealership!). I am ridin' high in my new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.

The best experence I have had buying a vehicle

Had a large selection of F-150's compared to other dealers. Agreed on the selling price in a timely matter without the run around and they gave me a good deal on my trade in. Did not have to spend hours at the dealership buying my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

Finally Enjoyed Buying a Vehicle

Hassle Free. Prompt. Professional. Will buy here for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

2015 F150FX

Having to drive over an hour to get to the dealership, it was important to me that most of the pre-work was completed so that I didn't have to spend hours finalizing a deal. Sergio found the exact vehicle I wanted and at a price I was comfortable paying. He had much of the paperwork finalized before I drove to the dealership. Once I made it to the dealership it was just a matter of taking the vehicle for a drive, signing the paperwork that he had prepared, and I was gone within an hour. I would definitely do business with the dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!

2015 F250 King Ranch

My Salesman was Awesome & that's all I need to say Rick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!

F150 purchase

Great experience got a great price. Hope the truck works out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.