Reviews
Write a reviewGreat service!!
Exceptional customer service from Duarte Bettencourt. He was attentive from the moment we walked in and helped pick out the perfect vehicle for me. 10/10.
Great service!!
Exceptional customer service from Duarte Bettencourt. He was attentive from the moment we walked in and helped pick out the perfect vehicle for me. 10/10.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We all know how stressful buying a car can be, but North
We all know how stressful buying a car can be, but North Shore Mazda was easy to deal with and very professional. I was assigned to Eric Martiniello and after speaking for a few minutes he cut to the chase and helped me find the car I wanted and presented me with a fair deal. Once the transaction was completed he spent over 45 minutes explaining the Mazda CX 30's functions and abilities. After I left, he remained in contact with me until all the needed documents were transferred. Salesmen are salesmen, but from my experience, Eric was very honest and professional.
We all know how stressful buying a car can be, but North
We all know how stressful buying a car can be, but North Shore Mazda was easy to deal with and very professional. I was assigned to Eric Martiniello and after speaking for a few minutes he cut to the chase and helped me find the car I wanted and presented me with a fair deal. Once the transaction was completed he spent over 45 minutes explaining the Mazda CX 30's functions and abilities. After I left, he remained in contact with me until all the needed documents were transferred. Salesmen are salesmen, but from my experience, Eric was very honest and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recommend
Great car buying experience with Duarte Bettencourt. I would recommend Noth Shore Mazda and working with Duarte, easy buying process, no hassles, great service here.
Recommend
Great car buying experience with Duarte Bettencourt. I would recommend Noth Shore Mazda and working with Duarte, easy buying process, no hassles, great service here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car I wanted
I had visited another dealership before this one and I was not comfortable at all. As a first time buyer and a woman dealerships can be intimidating. Once I visited North Shore Mazda and worked with Duarte I knew I had made the right choice by going there. Duarte Bettencourt made everything so easy and treated me with a great deal of respect which is what I was looking for. He explained everything to me and great treatment overall . At the end I ended up with a great experience and the car I wanted!
Car I wanted
I had visited another dealership before this one and I was not comfortable at all. As a first time buyer and a woman dealerships can be intimidating. Once I visited North Shore Mazda and worked with Duarte I knew I had made the right choice by going there. Duarte Bettencourt made everything so easy and treated me with a great deal of respect which is what I was looking for. He explained everything to me and great treatment overall . At the end I ended up with a great experience and the car I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Duarte Bettencourt
Duarte Bettencourt helped me purchase a vehicle and I am very satisfied with all the help he gave me with answering all my questions and showing me my new 2023 CX30. Thank you again!
Duarte Bettencourt
Duarte Bettencourt helped me purchase a vehicle and I am very satisfied with all the help he gave me with answering all my questions and showing me my new 2023 CX30. Thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased with this dealership.
Very pleased with this dealership. Bought a 2023 CS50 and it was easy to make the decision to purchase it. Stressfree, pleasant to work with, knowledgeable, all in all was worth the drive. George C and Lisa the IT lady left a very good impression. Pickup was in and out within an hour. Would have no problem sending a friend to them. Love the
Very pleased with this dealership.
Very pleased with this dealership. Bought a 2023 CS50 and it was easy to make the decision to purchase it. Stressfree, pleasant to work with, knowledgeable, all in all was worth the drive. George C and Lisa the IT lady left a very good impression. Pickup was in and out within an hour. Would have no problem sending a friend to them. Love the
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great shopping experience at North Shore Mazda
I had tested drive in another dealership, but their salesperson never followed up. I ended up looking around for the trim and color I preferred in 100 radius miles. North Shore Mazda not only provided best value of my trade-in, but the sales representative, Duarte Bettencourt, was very responsive and took good care of my needs. The delivery process is also streamlined. I like the service this dealership provide and would recommend shoppers to try.
Great shopping experience at North Shore Mazda
I had tested drive in another dealership, but their salesperson never followed up. I ended up looking around for the trim and color I preferred in 100 radius miles. North Shore Mazda not only provided best value of my trade-in, but the sales representative, Duarte Bettencourt, was very responsive and took good care of my needs. The delivery process is also streamlined. I like the service this dealership provide and would recommend shoppers to try.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Duarte
Duarte Bettencourt did a great job helping me choose a great car. I have a lot going on these days, and he contributed greatly to the smoothness of this process.
Thanks Duarte
Duarte Bettencourt did a great job helping me choose a great car. I have a lot going on these days, and he contributed greatly to the smoothness of this process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent car purchase
Duarte was our salesman on a recent new car purchase. He was polite and friendly, answering all of our questions. Very relaxed atmosphere. Made what can be an stressful experience more pleasant.
Recent car purchase
Duarte was our salesman on a recent new car purchase. He was polite and friendly, answering all of our questions. Very relaxed atmosphere. Made what can be an stressful experience more pleasant.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasurable
Duarte Bettencourt provided his expert knowledge to help us find my son a certified preowned Mazda. This is our second Mazda, since the CX5 I bought a few years ago for my daughter proved to be such a reliable vehicle. Industry wide, prices have really gone up since before Covid. The appraisal for my daughter’s CX5 now is more than I paid for it 3 years ago! Despite limited inventory, Duarte and the entire North Shore Mazda team made the buying experience pleasurable. Pleasurable is not an adjective I have ever used before to describe a car dealership, but Duarte and team executed in a reliable, honest, efficient manner.
Pleasurable
Duarte Bettencourt provided his expert knowledge to help us find my son a certified preowned Mazda. This is our second Mazda, since the CX5 I bought a few years ago for my daughter proved to be such a reliable vehicle. Industry wide, prices have really gone up since before Covid. The appraisal for my daughter’s CX5 now is more than I paid for it 3 years ago! Despite limited inventory, Duarte and the entire North Shore Mazda team made the buying experience pleasurable. Pleasurable is not an adjective I have ever used before to describe a car dealership, but Duarte and team executed in a reliable, honest, efficient manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Alan! We are delighted to know that you had such a great experience with us. We're thrilled to have earned your trust! Enjoy the new Mazda!