North Shore Mazda

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4.9
(1,638 reviews)
Visit North Shore Mazda
Sales hours: 9:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:00pm
Tuesday 9:00am–8:00pm 8:00am–4:00pm
Wednesday 9:00am–8:00pm 8:00am–4:00pm
Thursday 9:00am–8:00pm 8:00am–4:00pm
Friday 9:00am–6:00pm 8:00am–4:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (978) 910-0147 (978) 910-0147
Used (978) 910-0145 (978) 910-0145
Service (978) 224-3045 (978) 224-3045

Inventory

See all 190 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2004.
At North Shore Mazda we believe in conducting every part of our business openly honestly and directly.

That means:
Giving you our BEST PRICE on our new vehicles. Giving you our Best Price First on pre-owned vehicles. Inviting you to compare our prices against other dealerships. Customizing a finance plan to meet your needs. And just being all-around swell people.

We Are Not Salespeople.
We are Product Specialists.
We thank you for giving us the opportunity to serve you! Buy Transparently at North Shore Mazda.

Service center

Phone number (978) 224-3045

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.9
(1,638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great service!!

Exceptional customer service from Duarte Bettencourt. He was attentive from the moment we walked in and helped pick out the perfect vehicle for me. 10/10.

5.0

Great service!!

Exceptional customer service from Duarte Bettencourt. He was attentive from the moment we walked in and helped pick out the perfect vehicle for me. 10/10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

We all know how stressful buying a car can be, but North

We all know how stressful buying a car can be, but North Shore Mazda was easy to deal with and very professional. I was assigned to Eric Martiniello and after speaking for a few minutes he cut to the chase and helped me find the car I wanted and presented me with a fair deal. Once the transaction was completed he spent over 45 minutes explaining the Mazda CX 30's functions and abilities. After I left, he remained in contact with me until all the needed documents were transferred. Salesmen are salesmen, but from my experience, Eric was very honest and professional.

5.0

We all know how stressful buying a car can be, but North

We all know how stressful buying a car can be, but North Shore Mazda was easy to deal with and very professional. I was assigned to Eric Martiniello and after speaking for a few minutes he cut to the chase and helped me find the car I wanted and presented me with a fair deal. Once the transaction was completed he spent over 45 minutes explaining the Mazda CX 30's functions and abilities. After I left, he remained in contact with me until all the needed documents were transferred. Salesmen are salesmen, but from my experience, Eric was very honest and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Recommend

Great car buying experience with Duarte Bettencourt. I would recommend Noth Shore Mazda and working with Duarte, easy buying process, no hassles, great service here.

5.0

Recommend

Great car buying experience with Duarte Bettencourt. I would recommend Noth Shore Mazda and working with Duarte, easy buying process, no hassles, great service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Car I wanted

I had visited another dealership before this one and I was not comfortable at all. As a first time buyer and a woman dealerships can be intimidating. Once I visited North Shore Mazda and worked with Duarte I knew I had made the right choice by going there. Duarte Bettencourt made everything so easy and treated me with a great deal of respect which is what I was looking for. He explained everything to me and great treatment overall . At the end I ended up with a great experience and the car I wanted!

5.0

Car I wanted

I had visited another dealership before this one and I was not comfortable at all. As a first time buyer and a woman dealerships can be intimidating. Once I visited North Shore Mazda and worked with Duarte I knew I had made the right choice by going there. Duarte Bettencourt made everything so easy and treated me with a great deal of respect which is what I was looking for. He explained everything to me and great treatment overall . At the end I ended up with a great experience and the car I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Duarte Bettencourt

Duarte Bettencourt helped me purchase a vehicle and I am very satisfied with all the help he gave me with answering all my questions and showing me my new 2023 CX30. Thank you again!

5.0

Duarte Bettencourt

Duarte Bettencourt helped me purchase a vehicle and I am very satisfied with all the help he gave me with answering all my questions and showing me my new 2023 CX30. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Very pleased with this dealership.

Very pleased with this dealership. Bought a 2023 CS50 and it was easy to make the decision to purchase it. Stressfree, pleasant to work with, knowledgeable, all in all was worth the drive. George C and Lisa the IT lady left a very good impression. Pickup was in and out within an hour. Would have no problem sending a friend to them. Love the

5.0

Very pleased with this dealership.

Very pleased with this dealership. Bought a 2023 CS50 and it was easy to make the decision to purchase it. Stressfree, pleasant to work with, knowledgeable, all in all was worth the drive. George C and Lisa the IT lady left a very good impression. Pickup was in and out within an hour. Would have no problem sending a friend to them. Love the

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great shopping experience at North Shore Mazda

I had tested drive in another dealership, but their salesperson never followed up. I ended up looking around for the trim and color I preferred in 100 radius miles. North Shore Mazda not only provided best value of my trade-in, but the sales representative, Duarte Bettencourt, was very responsive and took good care of my needs. The delivery process is also streamlined. I like the service this dealership provide and would recommend shoppers to try.

5.0

Great shopping experience at North Shore Mazda

I had tested drive in another dealership, but their salesperson never followed up. I ended up looking around for the trim and color I preferred in 100 radius miles. North Shore Mazda not only provided best value of my trade-in, but the sales representative, Duarte Bettencourt, was very responsive and took good care of my needs. The delivery process is also streamlined. I like the service this dealership provide and would recommend shoppers to try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Thanks Duarte

Duarte Bettencourt did a great job helping me choose a great car. I have a lot going on these days, and he contributed greatly to the smoothness of this process.

5.0

Thanks Duarte

Duarte Bettencourt did a great job helping me choose a great car. I have a lot going on these days, and he contributed greatly to the smoothness of this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4.0

Recent car purchase

Duarte was our salesman on a recent new car purchase. He was polite and friendly, answering all of our questions. Very relaxed atmosphere. Made what can be an stressful experience more pleasant.

4.0

Recent car purchase

Duarte was our salesman on a recent new car purchase. He was polite and friendly, answering all of our questions. Very relaxed atmosphere. Made what can be an stressful experience more pleasant.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Pleasurable

Duarte Bettencourt provided his expert knowledge to help us find my son a certified preowned Mazda. This is our second Mazda, since the CX5 I bought a few years ago for my daughter proved to be such a reliable vehicle. Industry wide, prices have really gone up since before Covid. The appraisal for my daughter’s CX5 now is more than I paid for it 3 years ago! Despite limited inventory, Duarte and the entire North Shore Mazda team made the buying experience pleasurable. Pleasurable is not an adjective I have ever used before to describe a car dealership, but Duarte and team executed in a reliable, honest, efficient manner.

5.0

Pleasurable

Duarte Bettencourt provided his expert knowledge to help us find my son a certified preowned Mazda. This is our second Mazda, since the CX5 I bought a few years ago for my daughter proved to be such a reliable vehicle. Industry wide, prices have really gone up since before Covid. The appraisal for my daughter’s CX5 now is more than I paid for it 3 years ago! Despite limited inventory, Duarte and the entire North Shore Mazda team made the buying experience pleasurable. Pleasurable is not an adjective I have ever used before to describe a car dealership, but Duarte and team executed in a reliable, honest, efficient manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Alan! We are delighted to know that you had such a great experience with us. We're thrilled to have earned your trust! Enjoy the new Mazda!

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