Reviews
Five star service all around, from scheduling an appointment for service to vehicle return. Everyone involved was very knowledgeable and communication was great. Thanks for your wonderful service, please keep up with your level of service. Very appreciative of your kindness.
Five star service all around, from scheduling an appointment for service to vehicle return. Everyone involved was very knowledgeable and communication was great. Thanks for your wonderful service, please keep up with your level of service. Very appreciative of your kindness.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Best experience I’ve had at a dealership. Very friendly from the front desk through the finance manager. Extremely knowledgeable about their products. Best of all was getting through final paperwork in 15 minutes. Gotta appreciate when they respect your time.
Best experience I’ve had at a dealership. Very friendly from the front desk through the finance manager. Extremely knowledgeable about their products. Best of all was getting through final paperwork in 15 minutes. Gotta appreciate when they respect your time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very accommodating dealership. The salesperson was amazing at communicating details and getting a deal worked out for me even though I was 250 miles away. I would travel that far again to work with this dealership and salesman.
Very accommodating dealership. The salesperson was amazing at communicating details and getting a deal worked out for me even though I was 250 miles away. I would travel that far again to work with this dealership and salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing experience from start to finish. Really appreciated the speed in which they delivered what I wanted.
Amazing experience from start to finish. Really appreciated the speed in which they delivered what I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have been a client at Garnet Ford for 25 years, purchasing a 2002 and 2018 Escape. My car purchases were easy and efficient. I keep my cars for a long time and depend on the service department to keep them running well. I have not been disappointed. I am always greeted cordially when I come and and find the waiting area to be comfortable and accommodating. Thank you, GF.
I have been a client at Garnet Ford for 25 years, purchasing a 2002 and 2018 Escape. My car purchases were easy and efficient. I keep my cars for a long time and depend on the service department to keep them running well. I have not been disappointed. I am always greeted cordially when I come and and find the waiting area to be comfortable and accommodating. Thank you, GF.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Great price, Eric is a great salesman, everyone treated us like family. Highly recommend to purchase your next vehicle from Garnet Ford!
Great price, Eric is a great salesman, everyone treated us like family. Highly recommend to purchase your next vehicle from Garnet Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mike, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
I drive 250+ miles to buy vehicles and do my service here at Garnet Ford that should be vindication enough.
I drive 250+ miles to buy vehicles and do my service here at Garnet Ford that should be vindication enough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I drive 250 miles for service and purchasing that should be vindication enough to showcase there service
I drive 250 miles for service and purchasing that should be vindication enough to showcase there service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, we appreciate your recommendation of our dealership! If there is anything else we can do to assist you, please let us know! Take care!
Dropped my vehicle off to have a Check Engine Light On condition diagnosed and addressed. I was pleased to work again with Service Advisor Jimmy Martin, who is first rate in a crew of top notch Service Advisors at Garnet. James the Tech who eventually worked on my vehicle did an excellent job in his video showing me what turned out to be a broken manifold and a long deceased and decomposed rodent having taken up residence under the manifold. While it turned out to be a pricey repair, James and Jimmy made the overall experience more tolerable.
Dropped my vehicle off to have a Check Engine Light On condition diagnosed and addressed. I was pleased to work again with Service Advisor Jimmy Martin, who is first rate in a crew of top notch Service Advisors at Garnet. James the Tech who eventually worked on my vehicle did an excellent job in his video showing me what turned out to be a broken manifold and a long deceased and decomposed rodent having taken up residence under the manifold. While it turned out to be a pricey repair, James and Jimmy made the overall experience more tolerable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service and communication. “Tyler the technician did a great job on the video of the car . Brayan Dovall did a great job explaining my options as far as wear and tear on my tires 👍👍👍👍
Excellent service and communication. “Tyler the technician did a great job on the video of the car . Brayan Dovall did a great job explaining my options as far as wear and tear on my tires 👍👍👍👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joe, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!