Reviews
Great selection, clean environment and professional
Great selection, clean environment and professional courtesy assistance. Very pleased with our new Honda - will be back for the service department when needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huge thanks, Mark. We're glad the showroom and service vibe hit the mark. We’ll keep things clean, friendly, and helpful so your Honda stays happy. Swing by anytime, and we’ll treat you like family.
I get all my service needs done at Norm Reeves Honda,
I get all my service needs done at Norm Reeves Honda, always very satisfied with my service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Rae! We're feeling very honored to be your service spot of choice. We’ll keep things smooth, speedy, and smile-filled for every visit. Can’t wait to see you again!
Norm’s Honda is always my go to!
Norm’s Honda is always my go to! The service and professionalism of everyone is amazing. Please thank Benito again for taking such great care of me when I came in for my oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Debra, you just made Benito’s day. Thank you! We’ll pass along your thanks and a big virtual high-five. Come back anytime for another smooth oil change.
Always find that the service writers are well trained.
Always find that the service writers are well trained. So professional and attentive to customer needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Teamwork makes the dream work! We’ll give our service writers the game ball for their winning performance. 🏆Thanks, Laura, and please check out our service specials next time you need maintenance help.
Sam and Joe, the Manager, were excellent to work with.
Sam and Joe, the Manager, were excellent to work with. They made the sales process seamless, smooth and fast. The entire Team did a great job.
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- Overall experience 5.0
- Does recommend this dealer
Thank you for recommending us. Our goal is smooth, fast, and friendly customer service, and we’re glad you experienced it. See you next time!
Clayton was kind, helpful, and understanding.
Clayton was kind, helpful, and understanding. He replied promptly when called/texted. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing, Sandra. We’re glad Clayton was prompt and helpful. He’s just a call or text away if you ever need anything else.
The dealership at this location is great.
The dealership at this location is great. Everyone is friendly, the waiting room is comfortable and the coffee is really good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sounds like our waiting room passed your vibe check: friendly faces, comfy seats, and coffee worth writing home about! Thanks for stopping in and sipping with us while we worked on your ride. See you next time!
Joe and Sam were excellent!
Joe and Sam were excellent! They made our purchase process seamless, smooth and fast. Thank you for the outstanding service and follow through.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seamless, smooth, and fast? That’s the VIP treatment Joe and Sam aim for every time. Thanks for giving them a standing ovation!
Sales guy was great but in typical fashion finance guy
Sales guy was great but in typical fashion finance guy jammed me with an egregious rate even though I had credit union financing at a reasonable rate with excellent credit. Ultimately to get out the door I accepted his rate and told him I would refinance immediately. Also they advertised the vehicle as being certified and at the last minute in finance office come to find out it was in fact not certified, another misleading practice.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We’re sorry to hear this and appreciate you bringing it to our attention. Transparency matters to us, and we’d like the chance to review your concerns about financing and certification. Please contact Sam Jaber at Sam.jaber@normeeves.com so we can connect at a time that works for you.
Benito provides great customer service.
Benito provides great customer service. Always a pleasure coming in to receive services from Benito.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the love for Benito. He’s a gem, and we’ll be sure to pass this along. Always a pleasure to have you in the shop. 😊